Andy did a great job to narrow down what was causing my unit not to work. Grant it’s 100 degrees and I know they just want to get home. He was very thoughtful and willingness to find out why it stopped working in the first place was a great welcome. The unit started working before even looking at it and both of us were in awe of why. But Andy didn’t just want to leave without going thru every possible reason of why it happened in the first place. Most people would have said “I don’t know what to tell you?” But he insisted we figure it out. Eventually we found the culprit and was quick to get it up and going. Thanks for your help. Andy did an excellent job!
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Billy did a great job, and was very professional and personable. I was highly impressed with the speed in which he replaced the capacitor.
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Awesome service! Got my heat back on in a timely manner and had a positive attitude the whole entire time! Kept me laughing!
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Billy was extremely personable, really listened to my concerns, and gave excellent advice to prevent this happening again. He also reassured me the unit is a good one.
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Terry was very professional, friendly and knowledgeable about my issue. He was able to resolve my issue and I trust my services to him. If I ever have a problem I only want Terry for the service call
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My technician was Terry. He is the most professional person that I've had in my home to complete a service in a very long time. He analyzed the situation, he explained the issue, he repaired the problem & he confirmed that everything was in working order with me before departing the resident. He's very professional. I'm hoping he's with your company for years to come that if I should ever need service from your company that he will be the person assigned.
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We installed a 2 ton rheem split heat pump with a nest learning tstat
Goodman AC 1 pound low R22 second floor
Goodman heat pump second floor r407 found no issues
Goodman heat pump first floor replace condenser fan motor
Complete: 2005 Trane Split 2 Zone HP: Not cooling. Found low on refrigerant. Unit r-22 called for 22SH and it was sitting at 43. Informed HO. Added 1lb of r-22. Brought my SH down to 21. Checked my Delta T and it was 78 and 59 with an 85 degree indoor temp. System looks ok and running as it should at this time!
Goodman AC possible relay control board
Carrier equipment no issues ductwork concerns
