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Billy did a great job, and was very professional and personable. I was highly impressed with the speed in which he replaced the capacitor.
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Overall Experience
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Awesome service! Got my heat back on in a timely manner and had a positive attitude the whole entire time! Kept me laughing!
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Billy was extremely personable, really listened to my concerns, and gave excellent advice to prevent this happening again. He also reassured me the unit is a good one.
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Terry was very professional, friendly and knowledgeable about my issue. He was able to resolve my issue and I trust my services to him. If I ever have a problem I only want Terry for the service call
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My technician was Terry. He is the most professional person that I've had in my home to complete a service in a very long time. He analyzed the situation, he explained the issue, he repaired the problem & he confirmed that everything was in working order with me before departing the resident. He's very professional. I'm hoping he's with your company for years to come that if I should ever need service from your company that he will be the person assigned.
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Billy was so helpful. He walked me through all of the issues with gas furnace and advised me on how to get a new unit. He answered all of my questions. Comfort First has been so much more helpful than other companies I have dealt with through my home warranty.
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Trane ac checked system found burnt wire 9n capacitor and replaced and also found bad dual run capacitor and replaced and cycled system working at this time
ICP gas pack replaced heat exchanger and cycled system working at this time
Kenmore ac replaced txv and adjusted sub cooling and cycled system working at this time
Trane gas furnace replaced control board and cycled system working at this time
Trane ac checked system found service disconnect out AMD replaced and cycled system working at this time
Lennoxe A/C checked system found tripped breaker and tightened all electrical connections reset breaker and checked amps and refrigerant on system and cycled system working at this time
IXP gas pack checked system found rusted through heat exchanger need to replace heat exchanger
