Andy did a great job to narrow down what was causing my unit not to work. Grant it’s 100 degrees and I know they just want to get home. He was very thoughtful and willingness to find out why it stopped working in the first place was a great welcome. The unit started working before even looking at it and both of us were in awe of why. But Andy didn’t just want to leave without going thru every possible reason of why it happened in the first place. Most people would have said “I don’t know what to tell you?” But he insisted we figure it out. Eventually we found the culprit and was quick to get it up and going. Thanks for your help. Andy did an excellent job!