Great experience
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Overall Experience
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Overall Experience
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My system went out last night and I was able to get a technician onsite today. Bill got right to work on troubleshooting the issue. He then explained what the problem was, how he was going to fix it, and what I could do to help prevent it from happening in the future. He was very courteous and professional. My son is in his first semester of HVAC school, so Bill told him he could come and he would teach him a few things. I thought that was great and I believe my son really appreciated it.
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Appreciated a positive attitude on a Sunday afternoon!!
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Overall Experience
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I will refer your company to all the people I know who need helpful service and advice.
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Billy and Baker came late after hours and took the time to inform me of what needed to be done. They were friendly and professional. I look forward to them coming back to replace the part needed or to put in a new system, if possible.
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