Shawn was awesome. He explained things perfectly. Out of all the techs we’ve dealt with from your company, he was by far the best!!! He took our frustrations and concerns very seriously!!! Thank you Shawn!!!
We had our new HVAC installed today by Devin and Josh. They were here early, very professional, and stayed here til late this evening to make sure our new unit was up and running since it was going to be so cold tonight. Can’t say enough how thankful we are for their dedication and would recommend comfort first to anyone because of these two guys specifically. So thankful.
Cody and Jeremy were fantastic. They were polite and informative. They explained everything I needed to know about the new system. We had been without heat for a couple of weeks. The first night they started the install was supposed to get in the low 20’s. They modified the install process so we had heat that night. I would definitely recommend their services to anyone in the Raleigh area.
Ricky and Omar were extremely professional and did a quick, courteous and thorough job. I told them I'd just gotten home from an overnight shift and needed to sleep. They promised to be as quiet as possible while installing a new unit. They were! I got a great sleep and woke up just as they were finishing up. They were very friendly and answered all my questions with a smile. They left everything as clean as it was before they arrived. Given that I was asleep most of the time they were there -- it was almost like a new unit just magically appeared! I'd recommend their work to anyone. Thank you!
In the past I guess I was used to the "quicky" check up on HVAC... Today I was pleased that John with Comfort First did an excellent job! As I put in the title, he was not rushed, took the time to check things out thoroughly and completely, AND answered questions and explained! He came when scheduled, let us know exactly when he'd arrive, and scheduled also had when WE wanted it scheduled! Thanks!
The technician was very courteous.He explained the process of his visit,service call. He diagnosed the problem,corrected it,Thanks!!! Great
Maintenance rheem an Goodman furnace
Goodman ac replace evap/coil
Incomplete 1 System 2 Zones Goodman Straight A/C: HO stated system stopped cooling completly. Checked both motor dampers. Found the one for ds getting stuck. Had to push lever to open completly. Motor damper for ds needs to be replaced. Called Leah at the warehouse. She said we have some in stock. P#: 847D. Went to check outdoor system found compressor and cfm not running. Foud bad dual cap. Used a 40/5 cap from truck stock. Pressures are great at this moment.
Carrier split heatpump found bad control board
Goodman split heatpump replaced dual run capacitor
Goodman package unit replaced pressure switch
Complete 1 System 2 Zones Goodman Straight A/C: cane to replace motor damper. Tested. System is running great at this time.
Goodman package heat pump found bad pressure switch
Goodman ac blown 35/5 capacitor low charge
Incomplete 1 System 2 Zones. Goodman HP Split System. HO said zone for us was not working or cooling. Found bad zone motor damper for us. It needs to be replaced. Called Leah to check if we have some at the warehouse. She said we do. P#: M847D. On stock at the warehouse.
Incomplete 2 Systems worked on US Trane HP 2 Zones. Ho stated system was not working. Checked and made sure zone dampers were working properly. Found cfm running but not compressor. Hard stark kit for trane is bad. It needs to be replaced. Used a hard start kit from truck stock temporarly until we get the one from trane. Will need to order from D&L. Condenser Data: M#: 4TWR4030D1000AA. S#: 15224KON4F.
Incomplete 1 System Lennox HP Split System. HO stated system was not cooling. Found system extremly low in ref. Performed a leak search. Found leak at the condenser and evap coil. Both parts need to be replaced. Will have to call Lennox to get parts info. Condenser Data: M#: 13HPD-048-230-01. S#: 5806F09461. AH Data: M#: CB26UH-048-230-1. S#: 6006D61087. System holds 14 lbs of R22.
Complete 1 System Goodman Gas Pak Straight A/C: HO stated system was not cooling. Found condenser coil way too dirty. Cleaned it with coil cleaner. Checked charge. Found it low in ref. HO authorized me to add ref. Added 1 lbs of R22. Checked delta t. System was running great. Loss charge due to discharge core valve got stuck. Had to replace discharge core valve. Recharge unit at no charge per Jimmy. Added 2 1/2 lbs of R22. Checked pressures. System is running great at this time.
Carrier split heat pump found bad run capacitor
Goodman ac replace condenser coil