Billy from First Comfort Heating & Cooling is the best. His customer service, expertise and communication is second to none! You are very fortunate to have Billy representing your firm in the field. I will tell friends and neighbors!
Brad was very professional, yet friendly and informative. Called ahead to let us know when to expect him which was much appreciated.
These guys were awesome. Very friendly, helpful, and trustworthy. I would recommend them to anyone.
Very professional very polite
Billy was very polite and efficient. he knew how to fix our problem just from my phone call. He did a great job and is a great example of what great customer service is all about!!! He is to be commended. Thanks
I did not feel confident with the first two technicians that came over. My recommendation- Have your technicians hand out their business cards when they walk in a home so customers can have their names and your company’s phone number on hand. They got our white carpet dirty and just tightened a pipe when I was told earlier that it needed to be replaced. Our whole house smelt like gas for hours which they made it seem like not a big deal. Being pregnant, this really scared me. They showed up a little after the 4 hour window they gave me which I took time off work. Mike Taylor was very kind and professional and came over the next day and fixed a few things. Coincidentally, our a/c stopped working that same afternoon. Billy was able to come the next evening. He was friendly, amazing and really cares about your customer’s experience. He explained my choices with the A/c unit and gave helpful advice. Next time we need service, I will trust Mike or Billy.
Worked on Carrier gas furnace
Worked on Comfortmaker heat pump
Installed 5 ton amana split heat pump in a mechanical room. Up flow system
Worked on Goodman gas furnace
Work on Goodman gas furnace
Worked on Trane gas furnace
Worked on York gas furnace
Trane gas furn
Lennox gas furnace
Goodman heat pump maintenance
Amana heat pump maintenance
Amana heat pump maintence
Goodman gas furnace with failed igniter.