Overall Experience
Quality
Price
Convenience
As I said above, B.J. was a great representation of your company, thoroughly and knowledgeably checked what our concerns were and delivered helpful suggestions.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
BJ was our technician and a pleasure to work with. He explained each issue, sympathized with our situation, and offered helpful information. We would definitely recommend Comfort First.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I am so thankful to service manager, Jimmy Pierce, and expert service technician, David Miles for righting a wrong by a former technician. I was heard, as an upset customer, and immediately took care of my situation and got my heat flowing again.
Overall Experience
Quality
Price
Convenience
Work on York Heat Pump.found shorted high voltage wire due to loose connection,flushed drain line.
Check ductwork-repaired missing insulation around boots
Replaced condensate pump on carrier system ,
Complete: 3 Systems worked on Main Area Unit: Carrier Split HP: homeowner concerned not cooling as well since they installed a new generator. The power was cut off for a while and when it came back on it didn’t seem to be acting just right. Checked the charge and her temperature split and it was perfect. The thermostat was satisfied and she was basing the temperature on her feeling. The thermostat had a program on it that must have reset to default when the power was cut out. Was an old carrier programmable thermostat. Showed her how to change the program. Told her about the nest thermostats and gave her some information about them. At this time the system looks good and running as it should. Also the homeowner would like for us to set up a time to come and look at her upstairs ductwork. Seems to have poor airflow on one side and bad condensation on the other side.
Worked on Trane Heat pump-found bad capacitor-repaired operation good at this time-customer Interested In maintenances agreement
Complete: Trane Split HP: HO said he woke up in the night and unit was not running. Was blowing but not cool. I Cut unit on and system fired Up. Checked pressures, SC and SH and both were spot on. Checked Delta was exactly 20°. Checked AMP draws on Compressor and Motor. They were normal. Checked filters and they were thick filters and dirty. Pulled those and informed him that the thinner ones were better for the system. Everything looks good and running great at this time.
Worked on 16 seer Amama heatpump system .great system
We installed a 2 ton 14 seer Amana split heat pump with a nest learning tstat
found condenser fan motor on trane heat pump AC split system faulty.
performed diagnostic on heil heat pump AC split system found x13 blower motor faulty
Worked on Heil heat pump customer just moved into residence slipped his mind to replace the filters system is frozen advised customer to let it defrost it has any problems to give us a call
performed preventive maintenance on upper and lower Goodman heat pumps AC
replaced 7.5 blower capacitor on upper and lower units
