Overall Experience
Quality
Price
Convenience
BJ was our technician and a pleasure to work with. He explained each issue, sympathized with our situation, and offered helpful information. We would definitely recommend Comfort First.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I am so thankful to service manager, Jimmy Pierce, and expert service technician, David Miles for righting a wrong by a former technician. I was heard, as an upset customer, and immediately took care of my situation and got my heat flowing again.
Overall Experience
Quality
Price
Convenience
We installed a 1.5 ton Amana heat pump with air handler and 3 me heat kit and controlled with a new white nest learning tstat
Complete: 2 Systems: Trane Split HPs: Worked on US Unit: HO said it wasn^t blowing cold air and the fan wouldn^t come on. Checked Cap at HP and found bad Cap. Replaced it and system came on. Went to the US AH for quick inspection and found water in pan and p-trap busted. Replaced p-trap. Tried to blow out condensate line with nitrogen. Still had a little resistance. Went into the crawl space and found main condensate line running out of the house along side the sewage line. Do not know where it leads. HO said he would get to it. System is running and working great at this time
Complete: Goodman split heat pump: homeowner said the system wasn’t doing anything that she would get a burst of cold air every now and then. Went to the heat pump and found liquid line completely frozen all the way to the compressor. Went up to the AH to get info and pictures and found blower not running. Stuck hand in to see if blower would spin and it actually fired up. Found capacitor leaking and almost dead. Replaced capacitor and system fired up easily. Informed HO to wait until 9 or 10am and try to turn unit on. If she has any more issues to call us back. Looked at Docs and saw we performed a maintenance a month ago and refrigerant pressures looked perfect then.
Complete: 2 Systems: Worked on Downstairs Unit: Goodman Split Heat Pump: HO said was not cooling since Friday.Turned System On AH was working went to HP and was not coming on. Checked and had Pierre coming to and through contactor. Checked Capacitor and it was completely dead. Changed 45/5 Capacitor and HP fired up. Checked charge and Temp Split and system is workin great at this time.
Performed diagnostic on 2 Goodman heat pump and added r438 refrigerant
Performed preventive maintenance on carrier heat pumps
Trane split heat pump. Replaced faulty thermostat and eev coil in condenser
Performed preventive maintenance on carrier heat pump
Replace defrost control board on tempstar heat pump
Performed preventive maintenance on carrier heat pump
Performed diagnostic on carrier heat pump
Performed diagnostic on Goodman heat pump.
