Above and beyond. Kind, courteous, honest and extremely knowledgable!
the tech was great friendly and understanding what all employees should be..this is the kind of person who every company should be fighting for to have them work for them
He was very helpful and actually wanted to get this taken care of fast and effectively
Billy E was early and had the AC fixed quickly. He was friendly, capable and concerned about getting the AC fixed because it was so hot in my house. Great service!
Brad was excellent at explaining what was going on. He was patient with my questions and answered everything and a articulate and well-informed manner. I had an excellent experience with this individual who represented the company as a whole. I would recommend that their services to anyone.
Jo did A fantastic job with service recovery. It started with Mike great job ( hes awesome) , and Beth on the phone. She is terrific. Jo brought it home. We have had a tough ride and Jo had us "drinking the kool aid" after his sales pitch. Seems to be an honest guy that takes pride in his job and company. We had another quote from a local company and were really leaning towards them until Jo pitched us. We would not haven't even gotten to Jo if Beth hadn't done such a good job bringing me back from the ledge. Lots of frustrations with previous calls.
Worked on Comfortmaker gas furnace
Worked on Lennox air conditioner
Worked on Rheem air conditioner
Condenser fan motor running hot.
Work on Lennox heat pump
Worked on Carrier heat pump
Carrier ac, not starting, bad capacitor
Working on Lennox air conditioner
Preseason cooling maintenance on comfortmaker gas package unit
Temp star Heatpump had to order condenser fan motor and fan blade both are bad
Lennox heat pump
Install new compressor on downstairs unit it is a Lennox heat pump recharge with 11 lb of r438 system is operating properly at this time
Worked on Lennox heat pump