No was professional, courteous and easy to work with. My wife and I were comfortable and his presentation was very informative.
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The ability of Justin to expedite the replacement of the part and service the equipment will undoubtedly continue to solidify the reputation of Comfort First to the client accounts serviced by this representative.
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I would give him a raise and have him train new employees on customer experience management.
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James knew the issue right away. He was knowledgeable, polite and moved swiftly to correct the issue. I am so glad our AC is working properly in this hot weather
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Billy was really great. He saw the problem and explained it to me and then took care of it with a smile through his mask. :) We both made sure that we were protected and honored social distancing throughout the process.
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Billy is outstanding!!! Before I did not have a service tech or a go go to company for heating and air. Now I do!
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Billy was very knowledgeable and informative. He worked efficiently to locate my problem and get the parts ordered to complete the job.
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Billy did a wonderful job. He was friendly, efficient, and got the job done quickly. Thank you!
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Billy provided excellent service and was very friendly and informative.
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Billy, the technician who performed my heating system tune up was extremely thorough, professional, and respectful during my heating system tune up! He explained my system’s health in detail and I was able to trust he wasn’t just trying to push parts on me! Thanks a bunch Billy and Comfort First!!
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Installing new Amana 3.5 ton 96% furnace with ac and coil. 10 year labor / 10 year parts / lifetime furnace warranty / lifetime ac warranty. Replacing all duct work
No heat, not blowing, blower motor not running. Replaced capacitor and, cycled system to ensure proper operation. System operating properly at this time.
Complete two system, downstairs gas furnace. Found bad gas valve and replaced it. System is operating properly at this time.