The ability of Justin to expedite the replacement of the part and service the equipment will undoubtedly continue to solidify the reputation of Comfort First to the client accounts serviced by this representative.
He was awesome. Very professional.
I would give him a raise and have him train new employees on customer experience management.
Knocked out the issue quickly and professionally.
James knew the issue right away. He was knowledgeable, polite and moved swiftly to correct the issue. I am so glad our AC is working properly in this hot weather
Billy was really great. He saw the problem and explained it to me and then took care of it with a smile through his mask. :) We both made sure that we were protected and honored social distancing throughout the process.
Billy is outstanding!!! Before I did not have a service tech or a go go to company for heating and air. Now I do!
Billy was very knowledgeable and informative. He worked efficiently to locate my problem and get the parts ordered to complete the job.
Complete two system, downstairs gas furnace. Found bad gas valve and replaced it. System is operating properly at this time.
Replaced heating parts
Gas furnace not working
Complete two systems, worked on upstairs unit. System was not cooling due to outdoor capacitor being out of tolerance. Replaced the capacitor. System is operating properly at this time.
Worked on Comfortmaker air conditioner
Work on Carrier Air Conditioner
Work on York gas pack
Worked on Comfortmaker gas furnace