I submitted a service request via AHS. I was at work. I received a call from you and a voice mail because i could not answer. I received two calls from a service tech that i could not answer. I DID NOT confirm an appointment but your tech showed up. My daughter was home but had no idea anyone was coming. This is not appropriate at all. I do not like the way this was handled. I spoke with Veronica and she said it was her fault and she did apologize but I’m not happy at all that a man showed up at my house without an appointment and my young adult daughter was there with no warning.