Was one of James’ 10 stops on a Saturday and while he was running behind, resolved my problem in five minutes. Took time to show me what the issue was and how it was fixed. Would use this company again, easy.
Terry had to return today for service to our AC. Different problem from Friday, but he was able to identify and correct it quickly. Very professional and personable. Also took the time to explain the problem and showed me the part he replaced. Appreciate him and the service he provides!
Terry was sent to our home through a warranty we have with American Home Shield. This is the FIRST time we've had a service call for HVAC that I felt the service received was exceptional. Terry was timely, professional and friendly. In addition, he was quick to diagnose and resolve the problem. While it would have been very easy for him to tell me we "needed" refrigerant, I was pleasantly surprised to learn that the refrigerant was full and that our unit simply needed a couple of parts. Integrity rates at the top of my expectations and Terry definitely demonstrated that he, too, values this quality. Highly recommend Terry and Comfort First.
Heat went out on gas pack Terry J came out, diagnose the problem, and repaired the unit. He is extremely knowledgeable in his field, very professional, super nice guy who explained what was wrong, what it would take to fix it, and that’s what he did. The world needs more people like Terry J and Comfort First!! Thank you very much!
Terry was very helpful and took his time to find the problem.
Technician seemed very friendly and knowledgeable and was able to fix the problem with my gas furnace. He arrived within the stated appointment window. I am happy with the service today.
Great service technician who inspired confidence through his accurate diagnosis and ability to explain the problem and solutions.
He was courteous, obviously capable at what he does, and kept working until he found the problem and fixed it. We are pleased!
We had a leak in our AC... And Billy did his due diligence before figuring out that the last tech out the refrigerant in the upstairs unit rather than the downstairs unit. Billy put the refrigerant in three correct unit as well as a can of leak sealant. Explained everything will and suggested we out bleach in the drain reservoir to prevent blockage in the drain line.
Billy did a great job while repairing my A/C unit. Very efficient, diagnosed and repaired the problem and everything back in order in no time. Very polite and friendly as well.
Is warm Goodman gas furnace clogged heat exchanger