4614 Wilgrove Mint Hill Rd J
Mint Hill, NC 28227
(704) 209-4377

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Local Reviews
for matthews, nc

Rated 4.9 out of 5 stars based on 37 customer reviews

Great service! Great techs!

Brad and Dee were very professional and did a great job! They were very personable and even explained exactly what they repaired. So initially I was a little upset because I mentioned this issue a year ago to a different tech and no action was taken but Brad and Dee turned it around!


Response from Comfort First Heating and Cooling (Charlotte):

Thank you for your 5-star review. We are glad we were able to complete your hvac repair and get you back up and running! Let us know how we can help in the future!

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Excellent service, thanks!

Technician (Brad) was right on time, quick, and informative.


Response from Comfort First Heating and Cooling (Charlotte):

We are incredibly grateful that you took the time out to leave us a 5-Star review!

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Excellent Service!!

Great service! My technician was early, efficient and addressed all of my questions and concerns.

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Great Service

The technicians with Comfort first always deliver quality service, and Justin was no exception.

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Great Service

Excellent customer service

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Very Professional

This gentleman does the most thorough inspection and service of anyone I’ve ever had come work on the house. He had identified and fixed issues before they became a real problem. I hope he is the only technician dispatched to my house... 5 out of 5, Great Service !!!

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Great service, friendly

Justin was very prompt and polite. He fixed our issue right away. I’d definitely recommend him to others.

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Great, fast service!

We were very impressed with the efficiency of Comfort First Heating and Cooling! Customer service was incredible - got through to a representative right away to set up an appointment and work was completed much faster than expected! All reps were professional and friendly. I’d highly recommend!

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Great Service

Quick and Thorough

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Great

Great

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Awesome guy!

Friendly and fast services!

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Great Service

James and his support team were exceptional during the process of getting my air conditioning back up and running. The communication from start to finish was amazing keeping us informed in regards to timing of appointments, status of the parts as well as the details around the fix itself. James has exception knowledge and was happy to walk me though the issues thoroughly. Overall a 10 out of 10 for James and the rest of the team!

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Great service

Excellent service. James has us up and running in no time. Will definitely use him again if needed. Will recommend the company to anyone I know needing service

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Great Service

Brad came out and serviced the 2 units inside and out. He let me know what he did when he was finished. Came in house with mask and feet covered. Excellent service.

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Superior Customer Service

Brad is an Excellent addition to to your Company. Displayed Great manners and Awesome Customer Service. Thank You! Conrad Frederick

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Job Locations
for matthews, nc

Justin H.

Justin H. Job Checkin

Replacing bad control board


SHAMARI B.

SHAMARI B. Job Checkin

Complete. 1 system. System not responding to Tstat. Due to failing Tstat. Found Tstat working in cooling but, wasn't sending voltage when there was a call for heat. Homeowner purchases retail Tstat. I replaced Tstat, cycled system and, took temp supply test. Stayed on site until heat started to rise inside the home. System operating properly at this time.


Brad G.

Brad G. Job Checkin

Fixed inducer motor assembly comfort maker


Brad G.

Brad G. Job Checkin

Performed EPA heat maintenance


Brad G.

Brad G. Job Checkin

Performed EPA heat maintenance system is operating properly at this time


Justin H.

Justin H. Job Checkin

Replaced condenser fan blade


Brad G.

Brad G. Job Checkin

Goodman a/c service


Justin H.

Justin H. Job Checkin

3 system ahs coooing maintenance


Justin H.

Justin H. Job Checkin

Replacing warranty control board


Justin H.

Justin H. Job Checkin

Epa cooling maintenance


Justin H.

Justin H. Job Checkin

2 system Epa cooling maintenance


Kenney R.

Kenney R. Job Checkin


Kenney R.

Kenney R. Job Checkin


Raverton H.

Raverton H. Job Checkin

Maintenance on Goodman heat pump.


Justin H.

Justin H. Job Checkin

Gas furnace not working with a bad hot surface igniter