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Mitchell knew exactly what needed to be done to keep my warranty in good standing. Thanks for everything!
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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David Allen was very thorough and very professional. Checked everything to look for the root cause of my problem.
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Wes did a great job listening to what we wanted and making the changes. The change decreased the air noise tremendously - Great Job!
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As always we are very impressed with your team
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Very professional in terms of both service and explanation of findings. Thanks
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Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Cleaned 4 blower wheels on furnaces 5,6,7,9 tested after reinstalled. Replaced and tested flame sensor in furnace #9
Found voltage going into one water heater but failed to enter the second water heater. Found the water heaters were not connected properly, and told homeowner that the install company should correct the issue. Also found one heating element is not connected and should be connected to have proper efficiency out of the hot water heater. Lastly told them they should have an electrician out to properly wire the two tanks so there is not complications with over amping or undersized breakers.
Checked all toilets with a dye test and found no leaks. Checked all sink for leaks. Found leaks on all four rotary turn drain assemblies in the kitchen where the handle goes into the drain assembly. Here need to be repaired or replaced. Repair would not offer any warranty or guarantee. Found a leak on the standard kitchen sink drain on the right side where the basket strainer meets the sink. This would need to be replaced to stop the leak. 35+ year old Delta kitchen faucet turns hard and I recommend replacing it soon.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Air Exchanger and tune up. Remove filters and core to vacuum. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchanger. Replaced furnace filter. Recommended a surge protector, drain pan treatment and blower wheel cleaning. All recommendations were declined at this time.
Found e6 code on mini split. Communication error was found that the inside board would likely be the problem. The customer was informed that it could be the outside board and recommended getting a quote on a new mini split would be a good idea. Waiting on a parts availability and price and will get back with the customer on those details.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Installed a hard start kit on A/C. Did also find blower starter failing, wheel dirty, pipe insulation worn down, as well as no locking caps. System replacement may be in near future.
Found unit to be freezing up due to low refrigerant added the 1 pound from right Hennepin in an additional 2 pounds to try to get the unit running. Home advisor visit for Tuesday, June 7 at 10 AM.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Recommended a whole system surge protector, blower wheel cleaning and drain pan treatment. Installed drain pan treatment. All other recommendations were declined at this time.
Breaker tripped upon arrival. Checked all high voltage wiring connections before cycling power. Tested resistance to ground on each leg of compressor. Was over 15 ohms on each leg to ground. Internal components are failing. Just a matter of time until unit trips breaker again. System is cooling at this time. Unsure of how long it will last though. Both motor starters are burnt as well. System is at the end of its life. Replacement is recommended. Jacob will come out next week Thursday at 8am for a estimate.
Furnace was not operating upon arrival. After further diagnostics I found that the ignition system was not operating. I removed and replaced the main flame safety and the igniter. Once the repairs were completed I tested the system again and found that everything is up and working properly as of now. I did notice that the blower motor booster was testing out of the manufacture range and the motor itself had oil all over it. I highly recommend replacing the blower motor to avoid any further issues or high costing repairs.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Found the main ignition system testing out of range this could impact the operation of the furnace, also found the main flame safety device testing out of range this will also impact the operation of the furnace. Lastly I visually checked the heat exchanger for any cracks or fractures and couldn’t find any at this time but found major rust, this rust could lead towards failure on the heat exchanger. Lastly with age of the furnace repairing would not be beneficial to the homeowner and replacement would be encouraged. All recommendations declined at this time.
Performed precision furnace tuneup. Checked igniter, flame sensor, burners, cleaned out water drain trap, took all amp draws, and then a full combustion analysis. Everything seems to be working at this time.
Performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Replaced furnace filter per sunshine club membership. Also performed Air Exchanger cleaning and tune up. Remove filters and core to vacuum. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchanger. Flame safety in furnace is testing below manufacture specifications. This will cause furnace to not operate if fails. Recommend replacement of part. Repair was declined today. Furnace is operating normal at this time.
Peformed fall preventative maintenance on all residential heating units. Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Furnace number 2 wasp non operational at arrival. Found that inducer motor had seized. Upon further inspection, there were 5 or more birds lodged in exhaust. Removed birds and replaced inducer motor under parts only warranty. Tested operation of furnace and all is now operating normally. I installed vent protection screens on furnace 1 and 2 exhaust and intake of both furnaces. Both units behind kitchen, the ruuds, are in need of blower fan cleanings. I will attached a quote for this. Furnace 11 in the attic also requires blower wheel cleaning. The quote for all 3 cleanings is attached.
Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. Upon inspection found that both motor boosters are out of manufacturing range. Once out of manufacturing range it will start to do damage to the system. Also found upon inspection, that there was heavy rust and corrosion on the burners, tried to clean as best as possible but was still heavily rusted. Due to age and condition of system, replacement is recommended. Jacob w will be meeting with you on Nov. 1st at 5pm to go over system replacement.