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I needed a part they had it in the truck installed it and absolutely no mess and the service man was extremely polite
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I’m so happy I went with compass!!! Best decision ever. I was able to get a new furnace in 24 hours. Tyler and Dave were both very professional and courteous! I really liked how organized they were and knew exactly what they were doing! They also maintained all covid restrictions which was very important to me. I HIGHLY recommend Tyler and Dave. They both are an asset to compass and you all have my business for life!!! Special thanks to Scott and Mike as well for pulling all the pieces together for me. Thank so much everyone! Appreciate your help especially in freezing temperatures this was huge!
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Excellent, Mike came 30 minutes after I called and had my furnace running again in less than an hour.
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Mike was there within a few hours after calling him. He had the problem diagnosed within fifteen minutes. Had the parts needed in his truck and had the repair complete within a half hour.
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I have worked for a heating and air conditioning manufacturer for 30 years. I have worked with lots of contractors in the Chicago area. When my family woke up to a cold house at the start of a holiday weekend, I knew there was no need to panic, even though the temperature outside was below zero. I also knew I needed to call Compass right away. Communication from beginning to end was impeccable. Extremely fair pricing. Mike had our furnace up and running in time for lunch. Thank you to the entire Compass team for treating customers like family.
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Very happy with Compass Heating. All employees were patient with my questions and gave great attention to small details. Excellent Customer service. Didn't feel like we were just another client. Very happy we decided to go with them.
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