41638 Eastman Dr. Suite B
Murrieta, CA 92562
(888) 659-2665

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for valley center, ca

Map of Valley Center CA
Jimmy G.

Jimmy G.

Job Checkin

Arrived on site to perform fall tune up on a package unit that was not heating. Upon arrival spoke to home owner of what was happening and she stated 2 days ago they had a vivid thermostat installed by there company. They stated system was working fine and and after they had new thermostat installed system would not work or turn on. They called support line and they had the, trouble shoot over the phone and over the company told them it’s there system and not thermostat and to call another company to diagnose issues. Upon arrival saw thermostat was really poor installed and was all lose as they didn’t use Anchors to hold up thermostat so screws are lose and thermostat itself has a lot of movement and play and advised if thermostat falls off could risk and could create a short. Found thermostat was not getting voltage. Checked breaker for unit and was good and not tripped. Went on roof and inspected electrical compartment and connections and wires. Found system not operating. Jumped