Have any feedback for us? We'd love to hear it! Call us at (763) 225-1681 and let us know how we are doing.
Countryside and their technician Ben are outstanding! Prompt and thorough!
Took forever to get the part. REALLY disappointed that I have issued with a brand new furnace especially when I went with the most expensive model presented. Had to call the office several times to get an update on my part. They did not return my initial calls as they said they would. But the guys that come out to the house are awesome!
Response from Countryside Heating and Cooling Solutions:
Thank you for your feedback on your last visit. Unfortunately, occasionally we deal with delays on getting parts from distributors. We do appreciate your patience while we were waiting to get the part and thank you for being a loyal customer to us over the last several years. -The Countryside team
Had not previously used Countryside for a seasonal maintenance on my furnace. Tech Ben was timely and very thorough. He advised that a "capacitor" was weak and should be replaced. I accepted his recommendation and he replaced it for additional charge. This was not a $59 "seasonal special". A little more costly, but appreciated the thoroughness.
Response from Countryside Heating and Cooling Solutions:
Hi Sherwin- Thank you for your 5 star review! We are pleased to hear that you received great service from Ben. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions! -The Countryside team
Countryside Heating & Cooling provides excellent service. Brooks is my go to technician and he is OUTSTANDING!
Brooks was very professional and answered all my questions I will be requesting him again in the fall thank you
CountrySide Heating & Cooling is an excellent business. They offer a reasonable yearly plan that includes tune-ups and discounts. My technician Brooks was OUTSTANDING! Very professional, competent & personable.
Great job, they were very professional even cleaned up after themselves. Still waiting for my warranty in my emails but other than that I am completely satisfied
Brooks fixed the problem quickly. He answered all of my questions and is very personable. I am very pleased. Thank you.
Brooks at Countryside was excellent! He was knowledgeable and informative!
Response from Countryside Heating and Cooling Solutions:
Hi Steve- Thank you for your 5 star review. We are pleased to hear that Brooks was knowledgeable, informative and provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Response from Countryside Heating and Cooling Solutions:
Hi Rex- Thank you for the 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating & Cooling Solutions. -The Countryside team
Tony was great and appreciate him making time for me with his busy schedules
Response from Countryside Heating and Cooling Solutions:
Hi Diane- Thank you for your 5 star review! We are pleased to hear that Tony provided you with great service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
On his first service visit to our house to do a repair on our AC unit, Mike arrived in the time frame that was agreed upon. He was cordial. Mike diagnosed the problem with our AC and repaired it in a timely fashion. After the service call, we noticed there was some water leaking around our furnace. We called Countryside and they had Mike follow up. He again showed up at the agreed upon time. He fixed that as well. We were pleased that we were not charged for the follow up visit.
Response from Countryside Heating and Cooling Solutions:
Hi Brad- Thank you for your 4 star review! We are pleased to hear that Mike provided you with very good service and fixed your issue. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
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