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Brenden was punctual,articulate and attentive.He answered all the important questions and helped me brainstorm my options.
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Very pleasant and professional experience
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Very professional and worked thoughtfully and was very focused. Also wore a mask properly the entire time.
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I have never hired a plumber before, my wife found CPI highly recommended. Our technician was professional, polite, and courteous of our home. I am happy after speaking the the technician and his process of elimination to tell me definitively what the problem is. I would recommend this company to anyone that asks me.
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plumber recognized Sewage blockage could be on public utility line rather than private home line. Utility looked at problem, agreed it was their problem to fix. Utility asked that your bill be sent to them to be paid.
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Customer called about clogged toilet in guest bathroom When I arrived, the toilets flushed and no noises from sinks or bathtubs No visual backups in showers or tubs Opened outside clean out and had customer flush toilets in house Everything seems to be draining properly Offered pricing to pull and reset toilet with video inspection Offered estimate for a visual inspection of waste piping in crawl space Offered estimates for pressure assist toilet Discussed benefits of the plumbing membership As well as an opportunity to have an hvac technician to come and give free quotes for hvac services Possible bellies in waste drain House was built in the 50’s, possible worn and or separated concrete waste pipe on exterior to mainline Thank you for choosing CPI plumbing and heating
Bronze Club Membership Annual Includes: Priority Service 24/7 Members Only Emergency Service Annual Maintenance Annual Inspection Extended Warranties on Repairs Savings Discount Savings Discount Applies to All Work Performed As An Active Member During Term of Membership This Annual Membership Applies To Any (1) One Item Such As Plumbing, Furnace, Water Treatment Ac, Etc.. This Membership Provides The Customer With An Annual Maintenance And Safety Inspection To Keep Manufacturers Warranties In Place And Help Find Small Problems Or Safety Items Before They Become Larger. It Also Provides The Member With Priority Service Over Non-Members And Added Discounts Over The Life Of The Membership. Note: Non-Waivable Dispatch Fee Applies if Applicable to Customers Region 2/17/23 Performed annual plumbing inspection Drain and flush of water heater Completed inspection form Found to be no emergency stops present on sinks or toilets 3 toilets and 7 sinks 2 p traps on one drain currently
Arrived at customer’s house to two cracked fittings on a 2 inch abs kitchen drain line. Went into crawlspace and found two cracked fitting on the abs kitchen line that was leaking. Removed a section of abs with 2 45’s and a 90 degree fitting. Secured mission band onto abs from the vertical and horizontal. Used pvc dwv pipe and fittings to create the section of pipe I removed. Secured mission bands. Tested for leaks by drop testing the kitchen sink several times with no leaks found. Cleaned up workspace. Discussed the repair with the homeowner. Checked for leaks again with none found. Thank you for choosing CPI Plumbing and Heating.
I connected this little rubber black hose yesterday thinking that I might’ve knocked it off this was causing the pressure switch to not engage that is why there was no furnace reaction when the thermostat was calling for heat pulled the plug turn up the thermostat furnace fired off
This is kind of a change order a thing from when we were here before the fireplace was getting raised and I needed to disconnect and remove it so I wanna head and removed the flex supply and capped off the half inch black iron. Secondly in the primary kitchen we stubbed a half inch cold water line out of the wall above the gas stove for a future pot filler Tested both the water and gas after turning back on and had no problems and no leaks
We replaced the burnt out condensate pump on the side of the furnace connected the drain/discharge discharge hose to original relief, also cut the 110 plug off and hardwired in to the furnaces’s power, if the furnace does not have power the condensate pump does not have power either. This is a 90% furnace which means it is a condensing unit what this means is when the furnace is running the exhaust coming off of the burner and heat exchanger the gas exiting through a PVC tube that that ends outside the house, begins to cool down and that’s creating condensation, that condensation flows back towards the furnace down through the internal trap and into the pump. This unit needs a condensate pump because it is in the basement which is below ground level if the furnace was above ground then it could have a gravity discharge pipe from the furnace but as the cases it is below ground so a pump is required to get the condensate up and out of the house. We poured water into the condensate pump
Returned to customers house on a pcb After multiple dump tests on both sides of a two compartment sink, with running water and without, as well as running the garbage disposal and dish washer. A very small leak appeared on the union of the tubular plastic P trap. I disassembled the P trap to look for any abnormalities Both the slip nut on the top as well as the union were both very tight. No abnormalities in construction of P trap were noticed Slip nut gasket was not damaged Surface of compression seat of union was not damaged Reconnected the P trap, making sure all connections were tight, then ran several more dump tests on both sides of the sink, as well as just running water for an additional 20 minutes No leaks at this time Thank you for choosing CPI plumbing and heating
Dispatched to the home to diagnose a leaking toilet. Customer stated there was water running out from around the base of the toilet. Estimate was made for pull and reset toilet, customer agreed and signed off on work proposed. The customer stated that water was leaking through the floor and into the crawl space. After a short investigation, it was found the water leaking from the base of toilet had run across the floor and leaked alongside of the heat vent in the floor and into the crawl space. CPI is not responsible for replacement of insulation removed during inspection. Proposed work was performed. After finalizing work, a leak at the fill valve on the toilet bowl had now started leaking. Manufacturing date on toilet was April of 1998. The seal at the fill valve had failed and is now leaking. New estimates were proposed, replace fill valve or replace toilet in whole. Customer was told if they choose a new toilet that the price of the previous work would be waved. Customer signed off
Final Phase- Install Trim for bathroom remodel Turned water off to the house and drained the system Cut the 5 copper stub-outs and installed 1/2” escutcheon’s and quarter turn isolation valves Cut the 1-1/2” pvc trap arms and glue adaptors on to both of the stub-outs Unboxed and mounted both vanity faucets and install the spring pop-up assembles Cut to length new p-traps for both sinks Connected new valves to faucets with no-burst stainless steel flex supply lines The toilets flange sits above the finished floor, we had to cut the flange out and grind out the tiles and the grout to get the flange lowered to below finished floor. Installed a new PVC flange and attached to the exciting system in the basement Also in the basement we had to install the 2” p-trap, on previous visit we cut in a trap arm for the future shower, this visit we connected the showers trench drain to the trap-arm In the shower we installed all of the trim this meant, inserting the valves cartridge inside the valv
2nd week of remodel The second week of the remodel we focused on the kitchen, the powder bath and main water supply in the garage. We installed two ice valve boxes for the water supply and the icemakers. We had to install 2 boxes because the refrigerator and freezer are 2 separate units so they require individual access to water. We cut open the wall at the location they units where to be installed at and mounted both ice valve boxes, while the water was off a 1/2” water line was ran to both. The new range/oven was getting a new location, it was moving to where the original kitchen sink was located but now the sink will move to the island. Once they had the cabinets removed we where able to cut into the wall and mount a gas valve box in the wall behind the new gas stove. This wall is center over a structural beam. This beam can not be cut or drilled into so the gas line to the valve box had to ran up through the floor and then into the wall. In the basement we where able to cut into t
Arrived at Winco Customer stated that they have a toilet that doesn’t work in the womens bathroom Gave customer pricing to repair flushometer Customer agreed to work proposed Started to perform work proposed Turned water off to the toilet Removed flushometer Installed new flushometer Turned water on to the toilet Flushed toilet 30 times Toilet is flushing as designed Checked for leaks No leaks present Cleaned up work area Checked for leaks No leaks present Thank you for choosing CPI Plumbing and Heating
Arrived at customers house Customer stated that when they used the washer it would back up into the tub Ran fixtures and upon diagnosing it is a secondary stoppage Gave customer pricing to attempt to clear stoppage CPI does not warranty or guarantee drain cleaning Customer acknowledged and agreed Started to perform work proposed Tried using drain cleaning equipment through the over flow After multiple attempts it did not go through Wen through the cleanout near the washer Stoppage did not clear Cut the venting on the tub Used drain equipment and after multiple attempts stoppage is cleared Ran water from tub and washer Water is draining as designed Cleaned up work area Thank you for choosing CPI Plumbing and Heating
Customer stated water was leaking in bathroom. Found water leaking from shutoff valve. Customer also requested pricing for installation of 2 sinks and faucets. Provided customer estimate to install 2 sinks and owner supplied faucets. Also provided estimate to replace shutoff valves and new bathroom faucet. Customer needs time to look over estimate. Thank you for choosing CPI plumbing and Heating.
Inverter pricing as well, we are last company to give pricing. Liked Radio Advertising
Master Bathroom -Soaking/Jet Tub- —Disconnected Waste and Overflow—Removed Roman Tub Valve—Cut Tub into a Dozen Pieces and Disposed Of in Dumpster—Cut Both Water and Waste Pipes and Capped for Future Use— -Shower- —Removed Trim Handles From 5 Volume Control Valves & 1 Temperature/Pressure Balancing Valve —Removed 4 Body Spray Heads, 1 Slid Bar W/Body Wand, 1 Fixed Shower-head, 1 Rain-head —Installed Caps or Plugs on all 7 Water Spouts For Tile Demolition -Toilet- —Drained, Disconnected, Disassembled & Disposed of in Dumpster —Removed Leaking Angle-Stop & Capped —Plugged Waste Pipe with a Test Balloon -Lavatories- —Disassembled both Wide Spread Faucets Trim Carefully —Removed the Valves & Faucet Bodies —Removed Both Pop-up Assembles —Reassembled Both Faucets w/pop-ups & Placed Them in a Box to Be Saved —Removed all 4 Angle-stops & Placed Temporary Caps on the Copper Stub-outs —Cut Waste Pipe & Removed P-Trap & Capped Both Waste Pipes Powder Bathroom -Toilet- —Drained, Disconne