Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Customer stated water line had been cut and needed to be repaired. Provided estimate to repair water line and replace shutoff valve for toilet and customer agreed to work. Removed section of cpvc water line and installed new section of water line. Also replaced shutoff valve and water supply line to toilet. Turned water back on to building verifying no leaks present. No warranty or guarantee on existing water piping. Thank you for choosing CPI plumbing and Heating.
Arrived at the customer’s home. I met with Julie who was able to show me the exterior unit, and explain the problem they’ve been having with it not working correctly. I provided Julie with an estimate for replacement along with an estimate for performing a diagnostic. Julie told me to email all of the estimates to her and her daughter so they can think them over. Thank you for choosing CPI Plumbing and Heating!
Arrived at customers home. The homeowner showed me her water treatment system. I provided her with an estimate to service her water softener as well as to replace the pre and post filters on her water treatment system. She signed off for the work to be done but she would like it scheduled for another time. Thank you for choosing CPI Plumbing and Heating!
Checked customer complaint about a leak in the garage. The customer had a leak in the wall from a pipe in the bathroom wall. The leak was on a half inch copper pipe. Presented customer pricing to repair the leak. After pricing was approved I laid down a rug to protect the customer’s floor from damage. I cut out the damaged section of pipe. Performed installation of the new section of pipe. I turned on the water and tested for leaks with the customer. The new section of pipe performed as designed and there were no leaks when last checked. The customer was happy the leak was repaired. Thank you for choosing CPI Plumbing and Heating.
Arrived on site.<br> Cabinets had not been installed.<br> Unable to located faucet for freestanding deep sink.<br> Called Eric for pricing approval.<br> Performed 1/2” PEX repair (downstairs bathroom) on leak made by others. Note: screw was drilled through nail plate.<br> Provided and installed all angle stops.<br> Installed Qty. 2 owner supplied toilets (less toilet seats).<br> Recommended Bemis 1955c seats to customer.<br> Note: downstairs toilet tank intermittently not flushing. Notified customer.<br> Installed owner supplied 50 gallon electric water heater with recirc line?<br> Note: need to return to install correct circ. pump. And relief discharge connection.<br> Installed drain assembly on shower.<br> Note: Missing shower trim parts. Notified customer.<br> <br> Thank you for choosing CPI Plumbing and Heating Inc.
Replace Inducer Motor 11-30-22 arrived and provided and installed new inducer motor housing, gasket, and wiring. Once unit was properly installed. Turned shop heater on and set thermostat to 60 and unit fired off. Checked for CO and measured none. Talked with Dylan about what temperature to leave thermostat set to. He had stated 85 would be nice I informed Dylan that 85 is extremely hot and I would recommend leaving it at 60 . The building is a tin pole shop with little to no insulation. Unit heated from 39 degrees to 48 degrees in the course of the time spent on job. No CO was measured. CPI strongly recommends having chimney cap on exhaust piping to prevent rodents or birds from entering system and having working CO detectors in shop. Replace Inducer Motor
Arrived onsite and ran gold membership Cleaned fins on exterior of heat pump and wiped excess algae and grass away from unit. Checked current draws on compressor and outdoor fan motor. Outdoor unit appears to be functioning well. Ran heating system through cooling and heating and found both temperature splits to be within tolerance. Ran system through emergency back up heat and had a temperature split of approximately 50F with no CO. This temperature split seemed high. Checked filter and found filter to be completely saturated. This is believed to have caused the high differences in temperature across the heat exchanger. Blower and inducer motor appear to be pulling good current within appropriate tolerance. Air scrubbed bulb is believed to be burn out. Voltage is present to the air scrubber but operation light is not on. Customer had stated that she runs the fan setting to ON to circulate air through system. This is believed to have burnt bulb out. CPI recommends re
Customer called in because of stoppage in her mainline. Inspected crawlspace and found that San Tee was on its back.. Customer had side sewer exposed and cut out. Ran camer towards home and found that stoppage was in fact on San tee. When camera hit obstruction the blockage dislodged and sewer became free flowing. Ran camera through rest of line and found that there was a separation on line at approximately 55feet. Approximately 5feet down. Gave pricing to customer for replacement of drains throughout home as portions of drains were back graded and there had been abs piping glued into PVC fittings. Note: notified customer that additional pricing may need to be presented in order to provide proper venting for drain system. Will send out pricing for customer by next Wednesday for replacement of side sewer. Thank you for choosing CPI and heating!
Performed work as proposed. The customer wanted to have an ice maker box installed. I laid down a rug to protect the customer’s floor from damage. We cut out the existing pinhole valve and capped off that part of the line. Performed installation of the new ice maker box. The new ice maker box was installed with a braided stainless steel supply. After the ice maker box was installed I had the customer turn on the water and we tested for leaks with the customer. The ice maker box performed as designed and there were no leaks when last checked. The customer was happy with the new ice maker box. CPI is not responsible for drywall patch and repair. The customer understood They are fully responsible for drywall patch and repair. Thank you for choosing CPI Plumbing and Heating.
Checked customer complaint about a possible leak in the crawl space. The customer believed he had a leak in the crawl space from the ice maker line. Presented customer pricing to perform a leak search. After pricing was approved I went into the crawl space and did not find any signs of a leak. The customer decided he wanted to install an ice maker box. Presented customer pricing to install a new ice maker box. After pricing was approved I took a half down deposit. The customer had an appointment so the work was rescheduled for Tuesday September 6th. Will return to perform work on scheduled day. Thank you for choosing CPI Plumbing and Heating.
Arrived at KOA Started to perform work proposed Started to excavate Upon excavating we noticed a wye fitting with corrugated pipe taped to it Notified customer that he will have to call a septic company to do the necessary repairs Customer acknowledged and agreed Customer would also like to have backflow preventer installed another day as he wants to give notice to campers and time to drain Notified customer that we can come out on Wednesday the 24th Customer acknowledged and agreed that time would work Thank you for choosing CPI Plumbing and Heating
Arrived at KOA Customer stated that they have a broken septic line Gave customer pricing to perform diagnostic Customer agreed to pricing Started to perform work proposed After checking septic tank we noticed that is is completely full Notified customer that they will have to empty tank out before we can dig Customer stated that they will call septic company and then will call us back to reschedule Notified customer that while we were there that we had seen a backflow preventer that is leaking and would give pricing for that as well Customer acknowledged and agreed Thank you for choosing CPI Plumbing and Heating
Completed Rough in plumbing as proposed. Tested water at working pressure. Performed stack test on waste and vent piping system.
Performed work as proposed. I cit our the damaged section of pipe and installed the new section of pipe. After the new section of pipe was installed and secured I ran large quantities of water down the drain to test for leaks and drainage. The new section of pipe performed as designed and there were no leaks when last checked. Performed plumbing safety and maintenance inspection. I began inspection by checking incoming water pressure and peak water temperature. The water pressure was at 60psi and the temperature was at 120 degrees. Performed water heater inspection. All components of the water heater performed as designed. Performed the inspection of all plumbing fixtures in the home. All plumbing fixtures in the home performed as designed. Performed crawl space inspection. All plumbing in the craw space were free of any damage or deformities and were properly installed. The customer was happy the pipe was repaired and all plumbing fixtures performed as designed. Thank you for choos
Customer stated water heater was leaking. Found water heater to be leaking out of control valve. Provided estimate to replace water heater and customer agreed to work. Turned off water and gas to water heater. Drained water out of tank. Removed old water heater. Installed new 50 gallon Propane water heater and new water heater stand. Installed earthquake straps. Filled tank with water and verified no leaks present. Turned on gas to water heater and used gas sniffer verifying no gas leaks. Set water heater temperature to 120 degrees. Thank you for choosing CPI plumbing and Heating.