Customer had his cleanout cap pop open and waste came out of it, upon diagnosis the cleanout was full and had signs of a blockage between the street and the cleanout. Snaked the sewer main clearing the line and ran water down for over ten minutes with no issues. Ran the camera down the line and located a root ball, recommend hydro-jetting. Customer wants us out to hydro-Jett the line and will schedule with dispatch come Monday.