Customer has the master bathroom toilet not flushing and the issue has spread to the hall bathroom toilet as well. Ran the camera and spotted the clog back towards the home, ran the snake and got stuck in the line. Finally got the snake loose and ran the camera down the line again, this time the camera revealed roots and a break in the sewer line under the home. For diagnosis purposes ran the camera and located where the block is in the connection of the toilets to the main sewer down the middle of the home. Augered the back bathroom toilet and pulled back massive roots, left estimate to jackhammer the concrete and repair the sewer line accounting for two days worth of work with two techs. Customer will contact us for work after she gets approval from her insurance.