Customer has an 8+ year old water heater that has been shutting down and she has turned it back on multiple times. Upon diagnosis determined that she needs a new gas control valve and pilot assembly. The gas control valve has been shutting the unit down, and from going off an on the thermacoupling has broken and will not go on at all now. Provided estimates to repair, replace with tank, or replace with tankless options. The customer wants to do some research and she will contact us when she decides what she wants to do.