I appreciate Grayson coming out and rechecking some prior work to make sure there was not a leak. There was no leak from the prior work. I think it's a grading issue.
Great personality. Very informative of subject
Sam was very knowledgeable and very helpful. I appreciate that they could come out as soon as they did. I'm very happy to have the leak fixed and the drainage replaced. He and the other gentleman were both very friendly.
Your techs were on time, knowledgeable, skilled, personable and professional. They were also successful in solving our heating problem.
When you have a water pipe leaking you need help asap. Thank you Crystal Blue Plumbing for your good service.
Customer has an electric water heater that is working intermittently and needs to be replaced, and a toilet that will not stop running. Removed the old fill valve and installed a new fill valve, turned the water back on and flushed multiple times without any issues. Presented estimate to install a new tankless mounted on the upside of the home, both gas and water lines are less than 20 feet away. Permit will be pulled and the unit will be inspected, took fill valve payment and the 10% down payment for the tankless which is scheduled for next Thursday to be installed. Also the customer will have us out June 3rd to go over a possible Generac generator install with Micheal Egan.
Technician Taylor arrived on scene to investigate reports of a hose leaking in the backyard. Client stated her husband attempted to remove the hose from the hose bib but instead cracked the copper line. technician believed problem to be with a compression fitting but after attempting to tighten the line sheared off entirely. Technician recommended that the the best option would be to open the wall on the opposite side and install a new hose bib. Client stated they just sold the home and are looking for a quick fix. Technician will supply proposals Technician will access 1/2-in waterline under home. Technician will cut out existing branch for hose bib and cap. Tech accessed pipe under home and performed repair. Tech turned water back on to home and tested to ensure no leaks. Tech informed client of findings and repair and answered clients questions. Tech cleaned work area of all trash and debris and pulled off.
Customer has a broken water line coming into his home at the main and underneath the home, upon diagnosis I noticed a break in the sewer line as well. Crawled underneath the home and ran copper under the home and went to pex to accommodate the small holes in which I would have to solder. Connected the 3/4 main to the main water line underneath the home and added a tee and ran 1/2 inch pex to underneath the sink. Repaired the abs 90s and noticed there was another break at a coupling further down the line, cut that out and installed a band and re-strapped the pipe. Installed a double angle stop for a kitchen faucet and a future ice maker line that the customer wanted. Connected the pipe underneath the home to the main, and turned the water on. No visible leaks and water pressure was good according to the customer, crawled back under the home after leaving the faucet on. No water line leaks underneath the hoe and the ABS was flowing without leaks as well. One year parts and labor on all t
Customer had concerns about the work we installed due to water moisture on the ground underneath the entire house I canâ€™t find anything that would cause the water on the ground. they say maybe itâ€™s because the house doesnâ€™t have gutters so I ran a test on the system and We installed which was the tub and overflow we ran water to see that there were no leaks. so our portion of the job is fine I would imagine the gutters have something to do with the moisture under the house. Homeowner was happy and content with what we saw. Also I check all other plumbing to see if something old may be leaking but I didnâ€™t discover any water leakage. They were happy and content on our diagnosis.
Performed annual ac maintenance on a 13 yr old split Trane heat pump, laundry room and side yard. Visual inspection noticed electrical compartment full of spider webs, cleaned and tested parts. Electrical wiring ok. No burnt wires or loose wires. Tested capacitors 80@78 ok 5. Also system doesnâ€™t have a dedicated surge protector. Left quotes for both. Tested system refrigerant r22, cooler house and day, pressures look good, see pictures. Gave unit a good bath. Outside coils clean, checked disconnect where repairs where made inside looks good.
- Cut drain line under tub to remove faulty parts - Inspect tub connections point to confirm capable of withstanding compression stress - Install high grade brass tub drain and overflow covers to increase lifespan of assembly - Heavy duty plastic piping tub and overflow lines installed under house - Contractor grade sealants used as additional precautions that will help prevent future leaks - Test entire assembly by operating bath tub - Cut drain line under tub to remove faulty parts - Inspect tub connections point to confirm capable of withstanding compression stress - Install high grade brass tub drain and overflow covers to increase lifespan of assembly - Heavy duty plastic piping tub and overflow lines installed under house - Replace up to 6 ft of drainage discharge line under house to ensure leak free repairs - Contractor grade sealants used as additional precautions that will help prevent future leaks - Test entire assembly by operating bath tub - Install new tub spout to replac
Discussed various options of installation and customer chose the middle option with the understanding that if we come across additional work we can move up to the next step I just need to review this information with him before we do move up to the next step we collect the down payment and will begin work tomorrow between 11 and
sealing unit to stop leakage
Performed annual AC maintenance on carrier package unit in Newcastle. Unit is very clean on the outside with no debris. The Plenum attached to the package unit is not sealed at the top and is leaking water/moisture in to the ductwork and should be repaired to prevent any leaking in the future. Tested capacitor and is in range showing 46 UF out of 45+-5uf. Checked all electrical connections and they seem fine burnt wires or bad terminals all electrical is OK. Blower motor is clean and doesnâ€™t have a lot of dust on it .coil is clean on all sides of unit. Compressor motor is dirty will clean and wipe down with rags to remove spiderwebs and dust and debris. Wipe down unit and made sure that it look nice before I left tested unit for proper operation before I left. Resealed Plenum attached to the package unit to prevent any water leaking into the unit again all work is completed.
Customer has a clogged kitchen sink, ran the snake through the sewer line. Cleared the clog and saw the snake through the exterior cleanout, ran water down the line for over 10 minutes with no issues. Re-installed the ABS waste line under the sink, ran the faucet with no leaks.
Customer has a 20+ year old tankless water heater that is not working as of two days ago. Pulled the cover off and cleaned out the burner chamber and checked all the components and insured that the unit is igniting. Called Takagi and they had a hard time finding info on the unit and told me the motherboard and the burner are giving an error code but the age of the unit makes it hard to get parts and expensive. Provided the customer with an estimate to install a new unit mounted on the side of the home.
Returned to install new tankless water heater, removed the old tankless and installed the new one. Brought everything but the t&p up to code, discussed with the customer we would have to drill into the side of the home and they want to avoid that. Everything else is up to code and permit is up to the customer to pull if they want to, and they understand that more work will have to be done when they do. Turned the water on with no leaks, turned the gas on and the unit tested perfectly. Customer called the shop and made the payment over the phone.
Customer has a 10+ year old tankless water heater that is working intermittently, upon diagnosis the unit is leaking from the inside of the unit. The exhaust chamber is leaking, the heat exchanger is leaking, and there are a couple other components that are leaking as well. Considering the age and the amount of components that need work recommend new tankless install and the customer agreed with the work. Tested the water to see if the calcium build up in the water is an issue, water test revealed a 3 to 4 hardness which is really good. Scheduled with a helper for tomorrow.
Performed heat pump diagnostic new castle. Found Trane heat pump air handler with bad disconnect, melted aluminum wires at connection points inside disconnect. Replaced disconnect and cut out bad sections of burnt wires. Tested unit. It cycled on, tested in multiple modes emergency heat, and regular. System running at this time. Checked inside temps on breaker... 63 degrees seems to be doing ok at this time. If problem consists, the new disconnect is covered under a 1 yr warranty.
Gave estimates for system replacement. Completely remove existing system from attic and disposal of old equipment and duct work. Rebuild new service platform, new light with switch for code. Run new gas line and flex form shut off to unit. Removing existing lineset. Moving unit and running new power from main panel. and Nitrogen braze in new system. Pressure test system, then vacuum lines to remove contaminates down to below 500 microns. Remove and replace all duct work with r8 silver flex ducts strapped correctly Add additional return to system in master bedroom. Add 2 new plenums 1 supply and 1 return. Offering additional saving if go with project in the next week. 18821 will drop to 17821.