Your techs were on time, knowledgeable, skilled, personable and professional. They were also successful in solving our heating problem.
When you have a water pipe leaking you need help asap. Thank you Crystal Blue Plumbing for your good service.
My experience with Crystal Blue Plumbing, Heating and Air was very pleasant. Their prompt service is what really impressed me. Scott was very thorough at diagnosing the problem. Ken was exceptionally thorough at discussing pricing and options that were available to me. I would like to ad how very pleased I was with the technicians that came out and installed the unit. Miguel and Keaton. They were very courteous, polite, professional, and very hardworking men. I am very happy with the service I received from all the staff at Crystal Blue Plumbing, Heating and Air.
I would give Scott a A+ rating . Crystal Blues people and pricing make it a great company
Sean and partner were knowledgeable, professional and called to see if they could come early. Job was done quite well and at a fair price.
Customer has a 20+ year old tankless water heater that is not working as of two days ago. Pulled the cover off and cleaned out the burner chamber and checked all the components and insured that the unit is igniting. Called Takagi and they had a hard time finding info on the unit and told me the motherboard and the burner are giving an error code but the age of the unit makes it hard to get parts and expensive. Provided the customer with an estimate to install a new unit mounted on the side of the home.
Returned to install new tankless water heater, removed the old tankless and installed the new one. Brought everything but the t&p up to code, discussed with the customer we would have to drill into the side of the home and they want to avoid that. Everything else is up to code and permit is up to the customer to pull if they want to, and they understand that more work will have to be done when they do. Turned the water on with no leaks, turned the gas on and the unit tested perfectly. Customer called the shop and made the payment over the phone.
Customer has a 10+ year old tankless water heater that is working intermittently, upon diagnosis the unit is leaking from the inside of the unit. The exhaust chamber is leaking, the heat exchanger is leaking, and there are a couple other components that are leaking as well. Considering the age and the amount of components that need work recommend new tankless install and the customer agreed with the work. Tested the water to see if the calcium build up in the water is an issue, water test revealed a 3 to 4 hardness which is really good. Scheduled with a helper for tomorrow.
Performed heat pump diagnostic new castle. Found Trane heat pump air handler with bad disconnect, melted aluminum wires at connection points inside disconnect. Replaced disconnect and cut out bad sections of burnt wires. Tested unit. It cycled on, tested in multiple modes emergency heat, and regular. System running at this time. Checked inside temps on breaker... 63 degrees seems to be doing ok at this time. If problem consists, the new disconnect is covered under a 1 yr warranty.
Gave estimates for system replacement. Completely remove existing system from attic and disposal of old equipment and duct work. Rebuild new service platform, new light with switch for code. Run new gas line and flex form shut off to unit. Removing existing lineset. Moving unit and running new power from main panel. and Nitrogen braze in new system. Pressure test system, then vacuum lines to remove contaminates down to below 500 microns. Remove and replace all duct work with r8 silver flex ducts strapped correctly Add additional return to system in master bedroom. Add 2 new plenums 1 supply and 1 return. Offering additional saving if go with project in the next week. 18821 will drop to 17821.
Consists of removing all old duct work from under neath house and replacing with R-8 insulated and sealed ducts. This will greatly improve your heating and air units efficiency as the unit will now only be blowing the air into the house warming/cooling it. 2 sections of ductwork will need to be fully replaced, taped, and sealed with duct sealant properly to ensure that no air is leaking out of ducts besides into home. *update* replaced both 12â€ supply ducts with new sealed R8 insulated ducts. Sealed around start collars to ensure ducts are sealed. all ductwork off of ground so moisture/dirt do not corrode new ducts.
â€” Jetter Service â€” - Disconnect kitchen sink from wall and sink to access lines - Jetter service for up to 3 drain lines in house to remove grease and grim - BioOne drain maintenance program initiated - 6 month supply of BioOne included with service - Electronic video scan included to verify lines clear and flowing â€” Kitchen Sink Drain Lines â€” - Dispose of drain lines from under kitchen sink - Provide all new â€œRemovableâ€ drain lines (Tubular) and install under sink - New drain lines under sink include new clean out directed outdoors - Sealant applied to exterior as insect barrier and neat, clean finish â€” Under House Drain Repair â€” - Existing piping installed incorrectly - Cut our sections of 2 IN pipe from under house - Cut out section of 1 1/2 IN pipe from under house - 1 1/2 IN piping and fittings upgraded to 2 IN for additional flow capabilities - Test by running jetter and checking visually checking for leaks Jetter service task adjusted
Technician Taylor arrived to investigate hot water heater problems. When technician arrived he discovered there was no problem with the hot water heater. clients are selling home shortly and just want to have water heater flushed so there's no sediment in the tank before people start doing the home. Technician accepted and collected signatures. Technician began flush. while unit was flushing all sediment technician inspected all connections to check for any leaks with water or gas as well as things like the seismic strap and flu vent. Technician found all things to be satisfactory but noted that client did not have expansion tank. Client understood. Technician collected final signatures and payment.
Technician Taylor arrived on scene to provide inspection as part of annual maintenance program. Technician inspected the kitchen laundry room and both bathrooms. Technician flush the water heater and inspected all drains. Technician noted that the water heater was a Kenmore 82 gallon electric from 1998. client stated in the three years he's lived here he's had no problems with it. Technician explain the client that he would likely have to replace in the very near future and would supply an estimate for it. Technician noticed no other cause for concerns and completed inspection.
â€” WATER REPAIR â€” - Disconnect existing water shut off -Remove broken pipe from inside water shut off - Install new brass connection for increased strength at stress point - Install PEX piping up to 10 ft to help absorb movement - Test for leaks by opening supply - Reviewed with customer over the phone â€” BATHROOM SINK â€” - Shut water off to pedestal sink to remove unit - Disconnect water and drain lines and unbolt from floor and wall - Install new larger p trap to increase flow and reduce risk of stoppage - Install new water supply line on cold side and dispose of malfunctioning existing line - Reseal washers for hot water supply line - Modify aerator to allow for particulates to pass through and reduce faucet clog potention - Test by operating and review with customer
Text arrived on scene to perform annual plumbing maintenance inspection. Technicians flushed water heater and inspected both bathrooms on top level of home. Rest of home is currently under construction. Technicians flushed water heater. Technicians found no problems in the home and do not have any current estimates. Technicians collected signatures and pulled off.
Reviewed options for repair with customer he is not interested in club membership but would like attempt to repair water pipe however it is possible repair may not be able to be made in that case we will need to install a new valve with some additional piping a quote for that work was left with him Work scheduled for Monday morning customer would like absolute first call of the day as early as possible
Re glued and taped insulation back onto ductwork. Insulated 2 register boots outside before soffit is installed. Insulated hard pipe near unit where you could see the bare hard pipe duct. Taped all insulation back and made a few extra corrections to insulation.
Remove the old cartridge, install new cartridge and new seals per. Kohler recommendation, test for any issues. Techs arrived onsite to install new cartridge on clients Kohler faucet in kitchen sink. Techs successfully removed handle and old cartridge. Techs inspected unit to ensure no damage and good working order. Techs found only issue to be with old corroded cartridge. Techs installed client supplied Kohler cartridge and reinstalled handle. Techs cleaned sink and surrounding area. Techs tested install to ensure proper operation. Techs displayed work to client and offered assistance with any other projects. Client was happy with work performed and payed with a check for the amount due. Techs cleaned tools and work area, collected signatures, and pulled off.
Performed furnace diagnostic 24 yr old split system. Found tstat on, but nothing running went into crawl under house found unit inducer motor assembly seized up. Found drain line improperly sloped. Found gas flex run into unit. No light as well. Next went on roof, 31 yr old package unit. Not working. Found no power going to the unit. All breakers appear to be on. Also found gas flex run into unit. And gas line not attached to roof. System in pretty bad shape. Pack unit also has some questionable duct work ran flex thru wall, to custom plenums see pictures. This would be the first step, could be more going on. Need to replace seized inducer motor to try and get the system to turn on so we could see if anything else is going on. Changed inducer motor assembly, tested system, system running on departure. System in need of some regular maintenance, system running for now, no gaurentee for how long.