Besides being pushy about getting paid right after installation the same day was not sitting well with me. After installation it needed to be fine tuned. I left messages afterwards about the situation with Mike, he told me that he would get right on the issue on hand. Did not hear from anyone for at least a month or more and by this time I’m upset about the way they were taking care of me. So I called again, and this time they sent Scott over right away. Scott is the man, he took care of everything that needed to get done right away with no hesitation what so ever and was very upfront with me and one hell of a nice guy. I wasn’t too happy with the company and I would not recommend them until I met Scott. He made things right and put a smile back on my face. He knows what he needs to do and gets it done while answering any questions that I had for him, explains things very clearly to me. Scott is the one that made me change my mind about recommending this company to anyone. Thanks Scott for making me believe in you and the company you stand for, I couldn’t be any happier and Satisfied with the work now. Scott should be head of customer service at all times! He is the one that could bring the company above the rest! Anytime I need service I always ask too send Scott out now and no one else. Thank you! CJ 😎
I would recommend Crystal Blue Plumbing .
Jeremy is a very good worker, he is very knowledgeable and very through
Jeremy seemed very pleasant and knowledgeable about my water heater. He let me know all the possible things that could be done for repair or replacement of my water heater
He was good. I appreciate the good service and quick response
The service was great. The guys went out of their way to make life easier for me.
This is the second time we have used Sam with Crystal Blue plumbing. Again, he was prompt and courteous and took the time to fully explain the situation. Without a doubt, we will use them again.
Great presentation, lots of information. The presentation for new venting was not totally explained, however, when I read the "invoice proposal" I recognized direct vent. Direct vent was never mentioned.
Attention to detail was awesome. Finished results better than I could imagine. THANKS
Very good couldn't be happier
Performed annual heating maintenance split upflow American standard system 4 yrs garage. System is zoned. Tested zoning working. Filters 14-25-1, 20-25-1. Cleaned burners and flame sensor. Cleaned air intake. Blower capacitor is leaking dielectric oil. Cleaned up oil to track part. In range for now. 10. Tested system operational. Inspected control board looks ok. Checked electrical connections all wiring tight at this time. Found furnace doesnâ€™t have a gas drip leg, not to code.
trying to get a hold of their landlord to come up with the money to do the job I waited around for over an hour and we didnâ€™t get a hold of the landlord they also mentioned they could get it done for cheaper on craigslist and that they might do that.
Returned to install 40 gallon water heater for customer, removed and disposed of the old water heater. Installed a 40 gallon Bradford white water heater with new gas valve and gas flex. Installed new water flex lines, re-connected the venting and the straps. Turned the water on with no leaks, fired the water heater right up and its working perfectly.
Customer has a leaking water heater in unit 101, connected flex line from hot to cold to stop the leak for now. Sent estimates to the customer for signature, sent extra estimate to have them think about getting the rest of the water heaters done in one shot for a bundle price. Customer will sign the invoice and we will be back out to perform work when they job is scheduled.
Filled hole in stucco and attached portion of fence for client. Also put up filters.
Minor exploration to four separate buildings that require diagnostics and searching to locate leaks underneath buildings possible water supply leaks more probable drainage Discharge Leaks will provide options that include blueprint and mapping of system for later use maintenance and emergency all options provided as attachments variations of options allowed for variance in buildings location and scope of diagnostics
Apartment 27 tenant stated they have a leak in drywall from tub above. The drywall opened when onsite and visually inspected for signs of leak. We do not have access to above tub to do testing with running water and checking for leaks and checking the caulking around tub. Customer will reschedule when the tenants are no longer sick.
Upon arrival the maintenance man said that water had been leaking down onto the drywall below where the waste and over flow are located at. He had cut the drywall out. I Filled the tub and ran for several moments while observing the waste and overflow without any signs of leaks. I filled the tub up and dropped the water under pressure and there is still no leak. I forced water through the overflow and no leaks. After visually inspecting the upstairs unit in #30 the wall around the tub has caulking missing in several places. Removed old caulking and re caulked the front side of tub.
Cycled system heater number 3. on, canâ€™t get it to duplicate sound. Watched video of sound it was very loud. System working for now. Checked fan motor not hot to the touch, fan blades have clearance. System running ok at this time. With system off checked fan blade ok at this time, motor now warm/hot to touch... thinking itâ€™s the fan and motor making the noise. Not going to charge anything at this time. If it happens again call in and we can order a new fan motor.
Quotes are for removing the existing gas ac, and switching To a conventional ac, would need to run new line-set under home. New coil and condenser. The condenser would be placed on a pad. New disconnect and power whip. New drain line exiting the coil and out from under the house.
Customer has a bathroom that they have gutted and they want an estimate to remodel the bathroom. I provided the estimate for the plumbing and sheetrock, all carpentry work would have to be bid out to another company.
Customer has had water damage in the shower that Brandon worked on, upon diagnosis I can not see any water damage coming down into the walls. The customer stated it was more around the shower head, I recommend that they tighten the shower arm down. When I grabbed the shower arm it moved pretty easy with my hand, recommend tightening that down when they install the new walls.
Performed furnace diagnostic found bad primary control board. Scheduled Replacement of primary control board tomorrow 10-12. Will call when on way.
This proposals for the installation of client supplied bathroom faucet and pop up assembly. Crystal Blue plumbing heating and air will furnish and install all labor and materials necessary to complete the following scope of work: Protect the clients belongings Install client supplied Moen bathroom faucet Install pop up assembly included with faucet Hook up to water supply Testing it to ensure proper operation and installation Test p trap to ensure no leaking Clean work area of all trash and debris Collect signatures and payment
Technician Taylor arrived to provide proposal for a whole homery pipe. Technician walked home with client and documented with photo and notes. Technician typed up full proposal and presented to client. Technician answered many questions from client about process. Clan has approximately two more proposals before he makes up his mind next week.