Unpleasantly surprised to find that there was no warranty on the original installation of the kitchen faucet done by Crystal Blue 10 months ago.
honest and very caring to my financial situation. Went above and beyond to help me.
Very professional and quick!
Wonderful as always
Ken was honest, sympathetic for my circumstances and straight to the facts. I appreciated the "no pressure" and liked the estimate of cost.
I have been using Crystal Blue for several years ever since I was the 'victim' of a holiday weekend water heater emergency. I have continued to do business with them because they are honest, professional, courteous, and good at what they do, and very competitively priced!! No different this time. Their tech, Michael, was all of the above and then some. He took nearly two hours to discuss my situation, do a thorough inspection of my current system and my needs, etc. By the time he was done he provided me with five (yes five!!) detailed options, which included two highly rated manufacturers, and explained the differences between each. He answered all of my questions, took detailed note and photos, and even called the manufacturers to confirm specs. I also got bids from several other "well known" HVAC contractors. I had done my homework, even went to the Sac Home Show and spoke to several contractors there (some of whom also later provided me with estimates). Bottom line... Crystal Blue was by far the best experience and estimate. As with past Crystal Blue experiences, Michael was GREAT!
We use Crystal Blue for all our plumbing jobs.
The Plumbers did an excellent job fixing the pipes, even under difficult circumstances. We are very happy with Crystal Blue's work.
Performed annual heating maintenance Rocklin. 4 yr Bryant split heat pump. Checked filter 20-25-1 ok. Units drain lines ok at this time, no water in pan, and unit safety water switch not tripped. Ducts silver flex sealed good shape. Checked indoor coil ok. Outdoor coil looks great. Warmed the house up 2 degrees, system worked perfectly. Out door unit running good. Contactor good electrical connections good. Dual capacitor 45-5.
Provided estimate to replace gate valve
Customer purchased a new garbage disposal and would like it to be replaced, he did not purchase an electrical cord. Presented estimates and he said he has a friend that can install the garbage disposal for him.
Prv and ball valve, test make sure operational, test for water leaks, rebuild main, New toilet install, new angle-stop, level off toilet so no rocking, make sure toilet flange is in good condition, test for leaks or issues, disposal of old toilet, Remove old cartridge without damaging plumbing, install two new cartridges, test for issues. Shower handle in master bath looks to be the wrong one and is to heavy for the moen 1225 cartridge, let homeowners now if they decide to purchase a new handle we would come out at no charge and install it
Performed swamp cooler diagnostic found front far unit off, because itâ€™s leaking so bad. Back far unit only leaks when it runs. Front far unit, adjusted water down tubes into swamp cooler doors. As well as filled tray with water to test if pan is holding water. Turned off disconnect so we can control unit from down below. Removed register to see inside, can see water staining, but canâ€™t verify where itâ€™s coming from. Turned on system doesnâ€™t appear to be leaking at this time. Might have been water water down tubes. Back far unit, adjusted tubes seems ok Front unit I have turned off, disconnect off and water supply off when micheal comes out we can see if the water went somewhere. 10/1/19Inspected front unit found front unit still holding all its water. not sure where water leak was coming from tenant to run units Sunday and let us know if units are still leaking informed customer if units were leaking we could have somebody come out Monday.
Run sewer machine through Texas t clean out in front of building to clear blockage Ran cable from Texas t clean out in. From of building to man hole cover approximately 80 feet away. Did not pull back any debris, roots sanitary products etc... sewer line still has standing water in bottom of pipe indicating that pipe is either back graded, offset, or bellied. Need to run sewer camera through line to verify cause of standing water in sewer. Run sewer camera through 4 inch main sewer line to determine condition and cause of standing water in sewer line. Will give quote for repairs of sewer line once condition and cause have been verified. Quote for repairs are good for 90 days. Need to return on Monday to perform video camera inspection of main sets line 8-10 am verified with mike in office. Returned on Monday morning October 7 at 9:30 to perform camera inspection of main sewer line. Ran camera from Texas t clean out in front of building and found two bad sections of the sewer line.
Performed swamp cooler diagnostic, found front large unit with small leak. On roof found one panel partially on. And one drop tube angled wrong. Checked all units for drop tubes and doors. And then went up on lift to see inside plenum dryer small amount of water inside plenums, leaks appears to have stopped.
Performed a whole home plumbing inspection, found the prv is not working tried to fix but it was unresponsive. They need a new toilet upstairs per the customers request, both shower cartridge are showing signs that they need to be changed out. Slow draining lavatory faucet upstairs and new angle-stops and correct drainage for the plumbing downstairs. Customer wants the toilet, prv, and cartridges to be installed next week, called dispatch we he is scheduled for install next Wednesday.
Performed annual furnace tune up Rocklin. 7 yr old Goodman split system attic/side yard. System not on at arrival, so we turned system on, unit cycled thru stages and ran ok. Washed filter, not too dirty. Checked blower ok, checked blower capacitor. Hot surface ignitor ok, cleaned burners and flame sensor. Tested zoning system for proper operation. Working at this time, when you run downstairs only slight vibration on damper for imperators due to set up. Checked unit for proper drainage due to it being a high efficiency unit. Draining well at this time. Unit reached temp and turned it self off. Tested fan only as well. System looks good at this time.
refrigerant lines that connect indoor unit to outdoor unit will be installed with line set cover. in this process we will have to recover / pump down refrigerant, install new lineset with lineset cover, pressure test system verify no leaks exist, vacuum system to manufacturers recommendations of below 550 Âµm, release / recharge system to manufacture specifications with R410 a refrigerant. This repair is on an educated guess without doing the proper diagnostic an isolation pressure test there could be other repairs that may be needed.
Came out for a toilet issue with roots and discovered that the main line is backed up will have to clear line out to determine what the issue is . Thereâ€™s two issues as of now
Install new toilet fill valve, flapper and handle in master bath toilet, and signed club membership for annual service plumbing heating and air
Maintenance manager Will showed me the four 100 gallon commercial water heaters they have and two are not running. They want one replaced for now as backup to the other two that are running, he wants customer supplied and we supply the water heater prices. He also has two 100 gallon tanks that are dead sitting off on the side he might want removed as well. Emailed the estimates and if he approves we will have to run back out to get a thorough parts list and figure out how long before the water heater arrives.
1/4 turn ball valve/ shut off for swamp cooler leaking at solder joint. Heated pipe to remove, clean and re-solder. After re soldering joint, turned water back on to unit to test for leaks. No leaks at this time. No charge to customer per Tim.
Found Mansfield toilet in master bathroom with a failed flapper, incorrect toilet handle and the toilet fill valve is continuously running, also found delta pressure balancing shower cartridge located in the same bathroom not properly working. We are returning Tuesday the first between 12 and 4