Customer has a sewer clog in one hotel room and it is affecting the other room on the other side. Upon diagnosis when they first snaked the initial problem room the snake went up the other rooms toilet and broke it, this tells me there is an illegal fitting in the ground and i cant snake from the toilet with a normal snake. Checked the cleanout before the clog and after the clog but both are flowing just fine, so i cant snake from a main line cleanout. I have to use a camera and the inline chain snake so that i can watch and control the snake in order to get to the clog and not break anything. The manager has to get approval and will contact us when they decide what to do.