The customer service was great. Your responsiveness to my request for estimate was right on time. However, the price for the repair options was outrageous. This repair I thought was an average repair perhaps 1 to 2 hours at the most. Replacing a 10 foot water main galvanized steel pipe with a PVC pipe should not cost near 900.00. Sure, it involves cutting and soldering a fitting to the copper pipe and the rest was gluing and tightening. Any rate, I hired a local plumbing co. to do the replacement. Another note, the final estimated invoice included a premium membership (159.00) which was not explained to me. Why would I join and pay for a membership for an one time water pipe repair?
