3129 Swetzer Rd. # G
Loomis, CA 95650
916-577-5020

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Jeremy F.

Jeremy F.


Job Checkin

Customer has a Navien 240A installed a couple weeks ago and ever since it works occasionally and will kick out an E003 code which is failed ignition. Called Navien for the RO code to cover labor costs of diagnosing the unit but they don’t have one for me. Presented and explained the diagnose fee to the customer and rightly so he denied paying anything on a unit that’s under warranty and is two weeks old. The customer called Navien and will get a response from a manager concerning the unit and our labor fee. Job needs to be rescheduled for next week