Mike, our tech is always very professional, courteous and informative.
Mike did a wonderful job replacing my humidifier: friendly, on time, efficient, and effective. Mike and Cullen are the best!!
Rob was awesome! He was timely and provided a full overview of the issue and ended the appointment with great service. Collins One Hour never disappoints with their maintenance and service. Keep doing what works!
Technician was very informative about the problem & provided expert information
Got to us right away, had part on truck, terrific service! Explained everything respectfully and patiently.
Rob came over to diagnose our furnace issues less than one day after we requested emergency help (it shut off and our house was getting colder by the second!). He offered to let me sit with him while he looked for the issue so I could understand how the system worked and what was wrong with it! He gave us all of our options and quickly executed the choice we made. The price was fair and we are so happy with the overall experience. We even signed up for their customer membership program so we can continue to work with them for all of our future heating and cooling needs! Thank you Rob and team!!
Mike did a wonderful job in servicing my HVAC system. Class A; #1!!!
I always feel comfortable when the technicians enter my home. They are extremely professional, courteous and efficient. I never feel like they are rushing and they do a great job of explaining everything to me.
Even though Brandon had not serviced my account before, I got the same excellent service I have come to expect from Cullins 1 Hour.
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