962 Bristol Pike
Bensalem, PA 19020
(215) 622-9266

Local Reviews

Rated 4.6 out of 5 stars based on 13 customer reviews

Nice job

Justin Carlson was courteous and respectful, always delivered what was promised and on time. Installation team, lead by Tom(?) was also courteous, professional, arrived on time, did a very clean and professional installation. Very pleased.

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Wonderful service

Many companies wouldn't come in to the city of Philadelphia, you did .Thanks

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Very happy with the entire process from the sale of the system to the excellent installation team

Everyone did a very nice job. Met my expectations. I will likely have to have one change made to a location of a return duct but that was my decision on that placement even though I was advised of a likely better option by the tech. Should have listened to the installer and went with his advice.

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Excellent Service by Professional, Informative Technicians

I would highly recommend Custom Aire for heating and air conditioning maintenance. The receptionist were helpful and friendly. The service men who came were both very informative, explaining what they were doing. They offered professional opinions when asked for them. The pricing seemed reasonable, although I was so happy with there response and service that I did not "comparative shop." I am very happy with their service.

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Decent Service, But Left Too Much Mess

The service person was pleasant and I was timely notified of his expected arrival time. He was diligent about putting booties on every time he set foot in my house. But I will have to repaint around a number of the vents he opened (which, to be fair, were in some cases painted over), and I found easily noticeable debris in my bathroom sinks and on my kitchen counter. There is likely more debris that isn't easily noticeable. It would have been far preferable if the service person put drop cloths under the area of the vents, to contain the mess.

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Great - fast Service

From answering the phone, service call, follow up pricing and getting it installed quickly - fantastic. Service guys were neat, & clean, professional. My only complaint is that a Carrier system lasted only 8 years, & had to be replaced.

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Prompt, Efficient, and Competent A/C Installation

I received multiple quotes for the replacement A/C equipment, and Custom Aire was the best price, and included all of the scope that the competitors included. The new equipment was installed quickly and efficiently, and the work area and access to the work area was kept clean. I would recommend Custom Aire to others.

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Great job

Your installers were terrific, courteous, diligent and very competent. We have an old home with 40 year old ductwork, needing reworking to use the Carrier Infinity zoned system. They went out of their way to make sure the existing ducts were leak free and fit the new ducts to our difficult system. The new system is very quiet and allows us to obtain air flow where we have never had any before. The condenser is amazingly silent due to the scroll compressor and oversized multi speed fan. The zoning appears to work really well. Thank you.

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Great service. Tech was very knowledgeable and personable

Joe did a great job. He explained everything to me and was very knowledgeable about the process.

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Spotless Installation!

I was very pleased with the preliminary quoting process. The salesman measured all rooms in the house and reviewed register placement and returns to make sure load calculations were done correctly. Installation was absolutely spotless and well done. Absolutely worth talking with this folks if you are in the market for a new heating and air conditioning system.

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heater install

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Respectful, great and quick service!

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Reliable, helpful, and efficient. Custom Aire is great!

This company gives the best service, really good turnaround time, and the prices are very competitive.

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Job Locations

Alex T.

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Installation of Carrier Gas Furnace Installation of Carrier Humidifier Installation of Carrier Thermostat


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Installation of Carrier Gas Furnace & AC System Installation of Carrier Edge Thermostat Installation of Bradford White Water Heater Whole House Duct Cleaning


Alexis V.

Alexis V. Job Checkin

Dryer Vent Cleaning


Tom M.

Tom M. Job Checkin

Installation of Carrier Infinity Gas Furnace & Air Conditioning System Installation of Carrier Humidifier


Alexis V.

Alexis V. Job Checkin

Whole House Air Duct Cleaning


Alexis V.

Alexis V. Job Checkin

Installation of Carrier Gas Furnace & AC System Installation of Carrier Thermostat


Alex T.

Alex T. Job Checkin

Installation of Goodman Gas Furnace & AC System Installation of Honeywell Pro3000 Thermostat


Alexis V.

Alexis V. Job Checkin

Installation of Carrier Air Conditioner


Tom M.

Tom M. Job Checkin

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John F.

John F. Job Checkin

Installation of Goodman Furnace Whole House Duct Cleaning


Alexis V.

Alexis V. Job Checkin

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Alexis V.

Alexis V. Job Checkin

Installation of Carrier Furnace & Coil Installation of Carrier Cor Thermostat


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Alexis V. Job Checkin

Installation of Carrier Gas Boiler & Carrier Thermostat


Alex T.

Alex T. Job Checkin

Installation of Goodman Air Conditioning System