Derrick did a fantastic job! We recently got a new smart thermostat that isn’t known on the market and even though he was not familiar with it, he went out of his way to really try to understand why it was not working well with our HVAC unit and spent a good amount of time trying to find the root of the cause. Our air conditioning stopped working and would not cool down at all. At the end of it all we were able to make informed decisions on if we wanted to keep that thermostat and went back to our trusty original one and had air condition back within minutes of reinstall. Thank you so much Derrick!!!
