Great service and answered my many questions thoroughly. Curtis also answered his partner's questions, so we can expect another well trained service technician soon!
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Great job explaining current condition and potential future issues.
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Service was very timely, appointment set up was very smooth. Cost pretty fair, think what Dale’s is charged for parts on their side is a contributor to cost of repair.
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Dale's H&A has always been on time and rendered good service. The technicians are through, courteous, well trained.
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Dales has serviced our units for several years. I doubt they are the cheapest in town, but they are professional, super pleasant, thorough and very knowledgeable.
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Curtis and Eric did a fantastic job with maintenance and installing parts to improve performance.
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Rodrigo is polite, respectful. considerate and knowledgeable! Could not have asked for a better experience! Please document my request that he be the technician assigned to my schedule. Thank you to you and to him. :)
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Derrick and Eric were very professional, courteous and respectful. Derrick provided options for repairing or replacing our HVAC unit in a manner that was easy to understand. Based on this experience, I would highly recommend Dale’s Heating and Air to any family member or friend.
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Derrick did a fantastic job! We recently got a new smart thermostat that isn’t known on the market and even though he was not familiar with it, he went out of his way to really try to understand why it was not working well with our HVAC unit and spent a good amount of time trying to find the root of the cause. Our air conditioning stopped working and would not cool down at all. At the end of it all we were able to make informed decisions on if we wanted to keep that thermostat and went back to our trusty original one and had air condition back within minutes of reinstall. Thank you so much Derrick!!!
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Curtis is very courteous, knowledgeable, and quick. He not only performed the service, but alerted me to some issues that needed to be dealt with so they didn't become bigger ones.
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