Curtis Fletcher did an excellent job with our Spring service yesterday. He was professional, knowledgeable and courteous.
Aaron was very professional and did a great job. He was thorough and meticulous searching for the problem! Showed up on time.
Our air conditioner began sounding odd and we had a yearly service coming up soon so we waited to call. We turned the air conditioner on and it didn’t work. Then we tried the heat. It also didn’t work. We called for service to Dales and they came out within 2 hours. The technician was very friendly and polite. He checked the unit and found out it needed a part. He called around and found the part and promptly came back and installed it. The temperature is supposed to be in the 30-40’s tonight so we are very thankful for Dale’s service getting our Air/heating system up and working! We were very impressed with the technician’s ability to quickly diagnose the problem and fix it properly. We have always received great service from Dales. I am thankful that we had the extended warranty because it saved us more than $3000.00. Thank you Dale’s.
Aaron was calm and made us cool on a hot day. Excellent experience. Keep up the good work.
Rodrigo arrived on schedule and was very professional throughout his entire time repairing my a/c unit. He performed more maintenance checks than anyone has ever done in the past while explaining what he was doing and what needed to be looked at, checked and possibly replaced. He showed me the various programs and explained each.
My central A/C did not turn on. So I contact Dale to arrange a service. Curtis arrived a few hour later. Curtis is a courteous young man and very knowledgeable. Definitely will ask for him next time.
Very fast and professional, as well as extremely polite and thoughtful.
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