Oil Protection Price Plan Renewal

JOHN from Stratford, CT

Service as it should be

LEE from Stratford, CT

Abraham arrived on time and was very pleasant and efficient

Excellent service!

MRS Ronald Barber from Stratford, CT

Will W has been servicing the furnace/boiler for the last few years and he’s very trustworthy and professional.

Quick and super helpful!

JOANNE from Stratford, CT

Called due to a billing concern. Resolved quickly with very helpful and friendly assistance. Superior customer service! Thank you!

Impressive Trouble Shooting

KATHLEEN from Stratford, CT

Luis took the time to troubleshoot the boiler issue and get to the bottom of the core of the issue. He resourcefully had the needed replacement part in his truck, and fixed the issue within the hour. Additionally, we are very grateful for the rapid response time after-hours. The individual taking the initial call was very understanding and reassuring, which was greatly appreciated.

Excellent customer service

RICHARD from Stratford, CT

Sippin has always been there and no matter what time of day or night. Very dependable service and customer care. People like Mark go beyond the call and makes sure all is well and operating correctly. Keep up great job!

Excellent response to my issue

WENDY from Stratford, CT

I was smelling an oil smell, so I called you and was thankful to have service done quickly. Your service rep did a great job...but I still smelled oil...so he reassured me it would disparate once I got a delivery of oil, since the tank was low at 3/8ths...

Very pleased with Jay’s service

MICHAEL from Stratford, CT

Jay arrived early which allowed us to get our day started earlier than expected. Answered all my questions. He pointed out that the circulator gasket needed to be replaced. Asked if it was covered by Gold Plan contract. Called ops dept and found it was. Unfortunately, he could not repair that day, so I had to make another inconvenient appointment. I asked him to check my chimney for debris and said it looked very clean. Have been very satisfied with all you services thus far. Thought I would have rec’d a copy of the service provided, but did not. Will call this week.

Excellent Service

KENNETH from Stratford, CT

Jon was very friendly and helpful.

Great Service

CINDY from Stratford, CT

Very friendly and professional

Very good service

MICHAEL from Stratford, CT

Dan was very professional and friendly, knew the solution to my problem almost immediately. Explained what needed to be done. Cost covered by service agreement. Patiently answered all my questions. Arrived early during the appointment window which was appreciated.

Super Technical Service AND Super Nice Guy!

KATHLEEN from Stratford, CT

Dimitri was such a nice guy to talk to, as well as an efficient provider with technical expertise. He kept us running, as well as provided helpful recommendations for the future, which explained the current issues we are having with our furnace.

yearly maintenance

CHARLES from Stratford, CT

Punctual and professional

Excellent service always!

MICHELLE from Stratford, CT

Excellent Service!

ROBERT from Stratford, CT

Will is very knowledgeable, thoughtful, personable and helpful. He’s done a great job each time he’s come to service our equipment. Thank you, Will & Sippin.