I am not sure if the problem is corrected. Service people were excellent
Two techs, both well informed on HVAC issues and particulars of the job. Demeanor and cooperativeness excellent per customer. Work done efficiently.
Mark was friendly, polite, on time and informative. Thank you
Your service people were good however I still have the same problem that I have been complaining about for months Now they are telling me I need to spend more money and I am still making payment on this unit I did not have this problem before.
The tech, Dan, has been to our house before. Very friendly and knows what he is doing. Would rate his service very highly. The issue I have is: the monitor should probably never have been installed. For installation I had to make an appointment, block 4 hours. Wasn’t old that the monitor had a limited service life. Then you tell me it has to be removed, again, I have to make an appointment and block 4 hours. NOT very good customer service. The monitor goes from free to $48 a month?
Appt time was for 800AM-noon. Tech showed up at 715AM, earlier than we were ready.
Came on time, nice and professional. Things are running smoothly so far
I became a customer last year and I have been very impressed with their service and professionalism.
Abe came out quickly, in the middle of the night to help us out with a furnace problem. He fixed the immediate issue, and explained what was wrong and what was required next.
Your technician was on time very informative and did a great job
On behalf of Constance Susi family - . . . . . . . . . . Thank you to everyone at Sippin Energy who was involved in helping us on 09-24-2024. . . . . . . . . . . Thank you Maureen, Jessica, Stacey. . . . . . . . . . . Thank you to the 2 Technicians who met my brother Rick at our Mom's house. Sorry that I do not know their names. . . . . . . . . . . Appreciate the amazing customer service from everyone at Sippin Energy. . . . . . . . . . . Kindest regards. . . . . . . . . . . Steve Susi in Texas . . . . . . . . . .
Call Completed - Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT
Call Completed - Burner Diagnostic and Repair, Plumbing system service, CHECKED SAFETY LOCKOUT
Call Completed - EFF TEST:, Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT
Call Completed - Fuel supply system service
Call Completed - EFF TEST:, Energy Efficiency Tune-Up, CHECKED SAFETY LOCKOUT, WARRANTY/RECALL WORK
Call Completed - Burner Diagnostic and Repair