Excellent Service

WARREN from Shelton, CT

Brian did a great job. He was courteous, and friendly.

excellent service

GERRY from Shelton, CT

Dan was a breath of fresh air. I was concerned that my furnace had not been properly serviced, but Dan relieved my concerns. he was extremely knowledgeable, personable and I will request him for all future services.

Great Service

ROSS from Shelton, CT

Fine. Job

Excellent

MICHAEL from Shelton, CT

Homeowner

JOHN from Shelton, CT

Very prompt and thorough!! Thank you

minimally acceptable

GERRY from Shelton, CT

I cant provide a rating on Jeff without including some of the history. I call to have a routing maintenance on a furnace that was 14 mos old and that had been working perfectly. When the tech left (Brian) was not getting any heat. I called and then another tech came out (Will) and when he left the issue was still not resolved. I called a third time and Jeff and Adam came out and it seems that I am now receiving heat, but I don't feel confident that it is a long term fix. This service was a complete disaster and I'm glad we found this out when the weather was fairly nice and not in the middle of winter. I don't know what the tech Brian did, but he totally screwed upi my entire system. I don't want him near my house again as I am fearful that he might blow up my furnace altogether ( maybe a little dramatic)

Great, but….

Sam from Shelton, CT

As a long-time Sippin customer, I have trusted the company for many years to service and maintain my burner, hot water heater, oil tank, and AC unit. This service appointment was different. Brandon was professional and showed up when he was supposed to. However, I had heard from my long-time plumber that Sippin service people are incented to upsell equipment. And indeed that’s what his words felt like - a sales pitch. Please train and incent your service people to be more interested in SERVICE than SALES.

Excellent service

GERHARD from Shelton, CT

Really liked having Brandon as my service tech today. He was a pleasure to deal with and was most courteous and respectful.

We got it right!

JOHN from Shelton, CT

Communication was excellent.

Excellent Service

JOSEPH from Shelton, CT

Brian was thorough and professional. I was extremely satisfied.

Not reparied

JOHN from Shelton, CT

The issue was not addressed. The technician never called to confirm where the issue was. I am not at all sure what was done.

Excellent Service

BOB from Shelton, CT

Excellent Service Courteous, prompt, correctly done

Excellent

STEVEN from Shelton, CT

Oil

ESTA from Shelton, CT

Great customer services and great services

Very satisfied with service

MICHELE from Shelton, CT