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Customer concern: heat cycles on and off Upon arrival called for heat and observed furnace. Furnace started in 1st stage and then second but never turned off. I turned switch off and then tried again but furnace did not turn off again. I then proceeded to eliminate possible causes. Cleaned flame sensor. Tightened electrical connections. Checked gas pressures and tested combustion. Everything checks out fine. Air filter needs to be replaced but customer will do herself. Temp rise 55. Informed customer about reme special and included special price estimate while supplies last.