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Performed AC tuneup on a Lennox AC unit check filter OK check capacitor and blower motor checked drain did not see any access to flush drain inform customer checked supply and return temperature only getting 14° delta split check outdoor unit refrigerant pressures capacitor contactor found system to be low on refrigerant 30 superheat and 2 sub cooling 280/100 410A quoted to add refrigerant and dye customer only approved adding refrigerant, added 4 lbs of 410 after adding refrigerant check pressures and temp supply/return 72/54 with 13 super heat and 7 sub cooling cycle unit ok