My furnace was not working properly and I called several other heating and furnace service companies in the area. Not one called back except Dirks. Dirks called us back in less than 10 minutes and an appropriate service plan was setup. Ben showed up promptly the next morning as agreed and quickly diagnosed and fixed the furnace problem at a very reasonable price. Ben was polite and professional. My wife and I will do all future furnace ,air conditioner and hot water heater business with Dirks from now on. I feel like we have a company and service technician we can trust.
