I was extremely impressed with how kind and helpful Mike was. He was polite and courteous, took time to explain everything to me, and was very thorough.
He did a very good job, very pleased.
Response from Dixie Heating & Air Conditioning:
Thank you, Linda! We strive to professionally meet all of our customer's HVAC needs and still offer a personal touch. We appreciate your business.
Shane was outstanding , thanks !
Response from Dixie Heating & Air Conditioning:
Thank you! Great reviews are always wonderful, especially from longtime clients.
I give the service a 5 star rating in all categories. Appreciate Diana making sure on a holiday that someone came to service our AC.
Response from Dixie Heating & Air Conditioning:
Thank you! We don't just give lip service to customer service...it's one of my favorite things about working for Dixie Heating & Air.
Mike did a great job and he is very customer oriented. He is the guy you want to have come back when you need service.
The technician was right on time, assessed the problem and made the repair in a timely fashion. I would recommend Dixie Heating and Air to my friends.
After hours service was a life saver. Called 3 different companies and they responded the fastest!
The central air unit stop blowing cold air. We called around 9 am and by 4 pm the problem was solved. He called me right after their initial checkup to let me know what repairs were needed, prioritized the issues, and explained the risks. Then he let me make my decision. Very positive experience.
Paying the one time fee (with a senior discount) for both spring and fall servicing is very reasonable. To me the service each year brings peace of mind.
Response from Dixie Heating & Air Conditioning:
Thank-you Sharon for your nice review. We appreciate you as a customer and will strive to meet all your comfort needs in the future. Vicki
Summer tune up for new maintenance customer, new thermostat install
Dixie Heating & Air Conditioning replacing bad control board on American Standard gas furnace
Dixie Heating & Air Conditioning performing maintenance check on Trane HeatPump system
Dixie Heating & Air Conditioning replacing warranty control board on American Standard gas furnace
Dixie Heating & Air Conditioning replacing bad pumps on Climate Master Geothermal ground source heat pump
Dixie Heating & Air Conditioning replacing bad control board in Climate Master geothermal groundsource heat pump
Dixie Heating & Air Conditioning performing maintenance check and combustion analysis on Day & Night gas furnace
Dixie Heating & Air Conditioning performing routine maintenance on Climate Master groundsource heat pump
Dixie Heating & Air Conditioning performing routine maintenance on Climate Master Geothermal heat pump
Dixie Heating & Air Conditioning replacing broken fan shroud and replacing disconnect on American Standard package has/ electric rooftop unit
Dixie Heating & Air Conditioning performing routine maintenance on an American Standard and Bryant Heat pump split systems
Dixie Heating & Air Conditioning performing routine maintenance on Payne gas furnace
Dixie Heating & Air Conditioning performing routine maintenance on two American Standard has furnaces
Dixie Heating & Air Conditioning performing routine maintenance on Trane gas furnace
Dixie Heating & Air Conditioning performing routine maintenance on three Bryant Gas furnaces and one accuclean air filtration system