Overall Experience
Quality
Price
Convenience
DCM1 :Service 1 of 2 ;Heat Checked 2-16x20x1, left filters with Homeowner, Performed Heating Maintenance Per Checklist, system is running at this time.
Call for no heat, on arrival system was calling for heat, homeowner said that when temperatures get low system does not keep up and never has since installed, found that the system was wired incorrectly, Heat-strips was wired to stage 2 and there is no stage 2 so they never got a call to turn on, wired correctly and checked operation heat strips energized, checked pressures they were good pictures attached, she signed up for a maintenance will need to schedule her to return and perform maintenance.
Talked with homeowner will need to call her and to schedule a service call
DCM1 service 2 of 2 Heat completed changed (1) 20x20x1 filter, tested system operation’s everything is operating properly at this time attached is Heat maintenance checklist.
No A/c thermostat was set to off on arrival, turned on nothing energized, checked furnace and found that the doors was off homeowner changed filter and forgot to put back on, they said they we’re having issues prior to taking doors off, checked outdoor operation and found compressor bypassing due to high pressure, the condenser was dirty and impacted with homeowner permission cleaned and completed maintenance, compressor is amping high 11.8 RLA is 14.1 but is no longer bypassing, system is running at this time but due to age, condition, multiple part failure is possible at anytime, it is recommended to consider replacing and upgrading system.
