Overall Experience
Quality
Price
Convenience
Service call. Customer states he believes there is a problem with his heat strips. Upon arrival i tested aux heat, system was not heating through strip heat. Checked all wiring, ohmed out heat strip coil, limit switches, everything is within spec. Found a couple loose dirty wires, cleaned and re crimped tested aux heat again with homeowner heat strips are working correctly. System is working correctly and efficiently at this time. Homeowner would like for us to reach back out at a later date for a ac tune up.
Install 2 set of hail guards on the 5 ton and 3 ton gas packs that were installed and did not come standard on commercial 3 phase systems. 5 ton is in stock with limited quantities 3 ton is approx. 2+ weeks for delivery. 2/27/25 installed 2 sets hail guards on 3&5 ton package units. Attached pictures.
Heat maintenance. Package unit. Checked compressor, contactor, run cap, heat strips, blower motor, outdoor fan all within manufacturer specifications. Drain is clear. Replaced filter. System is running correctly and efficiently at time of departure.
Moved gas lines from in front of exhaust vents.
Removed and installed 5 ton package unit and 3 ton package unit. Installed transitions to both return and supply plenum. Installed fresh air dampers. Reconnected high voltage, low voltage, drain lines and gas line on 5 ton unit. Will need to fix a broken brass flare nut on 3 ton gas line to be able to install gas line to package unit. Need correct LP kits to convert units to propane.
Complete 5 Ton Gas Pack and converted to LP.
Replaced variable speed warranty blower motor , cycled unit, operating properly. Office will collect
Warranty indoor variable speed blower moter is bad need to replace. Estimate included
Performed heat maintenance on single system heat pump was a, checked filter, left filter, unit operating properly
Arrived to No Heat Thermostat was configured incorrectly. Thermostat was locking out heat pump at 35*. Aux heat was not energizing due to Rh terminal being active and not wired. Reconfigured thermostat and tested system in heat and aux heat. System functions as designed
Unit was operating when I arrived. The customer stated that thu unit stopped working last night, she cut thermostat off and back on, it started heating. I cannot get it to replicate. I reset settings in thermostat and checked wiring,checked pkg. heat pump.
Arrived to heat pump not operating, adjusted and reset thermostat, unit is operating properly. If problem persist I recommend replacing thermostat.
Did single system heat maintenance, furnace is very old I recommend replacing, operating properly at this time
The unit was cooling when I arrived,the thermostat has an alarm, A111_exv temp thermistor failure, I went to air handler and found condensation pump power source breaker off, turned on and condensation pump is operating,also found ptrap clogged, cleared, the inside of the air handler was full of water, the code went away, I told customer that if it continues we will need to replace temp thermistor.
DCM1 complete; AC; (1) F20251 replaced. System is fully functional. All components are operating within manufacturer’s specifications. Refrigerant pressures and temperatures are appropriate for indoor and outdoor conditions. AC checklist attached.