Very professional and helpful company. From the first phone call to the end of the service call. Great customer service.
Was very happy with Jordan Downing. He was here at the scheduled time, was very courteous , did a good job and explained everything he did to service our furnace.
Chris was very experienced and knowledgeable. Found the problem fairly quickly and had parts on truck to make repairs.
From start to finish we received excellent service by all. Donnie C., helped us decide which heating system was best for our house. Thank you Donnie C. Next was the removal and install of a new system by Lil Tom and Mike C., these guys are some awesome workers and very efficient. We appreciate all your hard work and explaining how the new system works including the smart thermostat. Thank you Lil Tom and Mike C. We decided to have the duct work cleaned at last minute and a phone call to Josh H., and he came out to do that , it was badly needed. Thank you Josh H. Thank you all for making this a good experience for us Drake Heating and Air has some awesome employees.
I feel confident I'm getting excellent service from a knowledgeable technician.
Every repairman we have had seems knowledgeable
Chris did an outstanding service of our Drake air conditioning system! He was courteous, answered all questions and efficiently provided the necessary service. We have been Drake customers since 1995 and had outstanding service since day one!
Came the same day I called. Found problem and had to order part, but left furnace in operating condition so we would have heat until part came. A mix up on part ordered but it was not a problem since furnace was working. Technicians and office personnel was pleasant and kept me informed during the job.
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