but the Drake team certainly made having to make a major purchase (furnace and air conditioning) as easy as possible. Tom, Josh, Keith and Bob (?) were pleasant, knowledgeable and efficient. They left the areas they worked in cleaner than they were before. Their explanations were clear and helpful. One very kind and helpful thing they did was to make the access to the furnace filter much easier for me (I'm 74 and it won't get any easier for me to get up in the attic). Thanks, guys!
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Grateful for their Sudden Setvice program and the friendly, knowledgeable and thorough employees. I would absolutely recommend Drake Heating and Air.
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Technician first tried to help me over the phone but unfortunately that did not reset the furnace. Randy arrived when he said he would even through inclement weather and fixed the problem quickly with explanation as to what was wrong. Was very courteous in all ways.
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I feel very confident my problem will be resolved when I see Chris at my door.
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