Emailed at 730am got called shortly after to schedule appointment late that morning
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This was the first service we’ve had from Chris W. He was punctual, informative and kind. Hope to see him in the future. Great employee.
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Chris realized what the issue was as soon as I described the problem, made a minor modification very easily and the issue was immediately resolved. I appreciate his knowledge and great service. I also appreciate Drake's adjusting their service schedule to accomodate me!
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Tommy and Little Tom did a complete removal of my 25 Year old heating/ac system. They installed a new system including building new sheet metal where needed. WORKED 9 HOURS NON-STOP to get us up and running...very impressed! Very neat install, answered any questions I had, made sure we understood the differences in the new system and thermostat. I would recommend them to anyone. Thanks guys!
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Chris gave me all the options, no pressure on what to choose but answered all my questions, and good advice! We arrived at an agreed course of service and I am confident Drake will complete the job in a timely and professional manner as always.
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