This is our 8th year with Drake Heating & Air. Way back then I chose them from a yellow pages ad for an emergency heating issue call. We had the opportunity to sign up for a yearly Sudden Service Contract and I have been so thankful that I chose Drake. I pay a nominal fee each year for them to do a furnace "check-up" and any preventive maintenance that needs done. Drake offers EXCELLENT customer service from the folks that answer the phones to the technicians that come to the house. They are always friendly, clean, wear their protective booties in the house, and clean up after they are done. Thanks, Drake!!