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Explained options and recommendations. Decision to replace made sense. Our history with Drake has been satisfactory and we anticipate our future will be the same.
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Josh and Aaron installed my furnace today. What a joy they were. Quickly getting my heat turned back on. Answered all my questions. They were efficient and professional and I could tell they loved their work. Never a bad experience when I call Drake!
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He was excellent great job😊🌟 🌟
Response from Drake Heating & Air:
Thanks so much!!! We love to Hear from our customers!
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Furnace was working when he got here. And now the furnace doesn’t work. And he told me he couldn’t get parts for the Lennox unit. And still tampered with the furnace. Now I had go out and get space heaters to heat my house!!!
Response from Drake Heating & Air:
Henry.... we sure hate that you feel like that, Anthony shared with you that had large cracks in your heat exchanger which makes the furnace inoperable. Had nothing to do with “not having” parts of Lennox as we do ALOT of service on Lennox... No one carries heat exchangers in their Service trucks.
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My main priority was having service techs/installers who respected me and my home. Josh and his assistant excelled at that
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Overall Experience
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Did duct cleaning and installed dynamic filter
