1417 E Main St
Eaton, OH 45320
800-528-5624

Local Reviews
for west alexandria, oh

Rated 4.9 out of 5 stars based on 131 customer reviews

Great Service

The guys were so nice!! I have a puppy and they were very careful to not let her out. They would stop and give her some love and start right back to work. They explained what they were doing and even let me know I had a leak coming from the kitchen. I had to leave and they locked my home up for me and let me know when they were done. They were just so friendly and hard working and vey confident in the job they were doing. I was very happy with my service!!!


Response from Drake Heating & Air:

This is awesome to hear Connie.... Josh and Aaron are top notch, Thanks so much for the kind words!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent customer service and knowledgeable

He was by far the best Drake service technician to come out. He was polite, knowledgeable, and gave us good suggestions.


Response from Drake Heating & Air:

This is GREAT to hear... we have a lot of great techs, and Anthony is one of them.... We will note that in your account to book him for your service in the future. Everyone at Drake Thanks you for choosing us!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Tired of the sales pitch

This review should not reflect on the technician. He was polite, professional and knowledgeable. However, the last few times we have had our unit serviced, you have tried to sell us more than what we need for our home. We are tired of the sales pitch and may look elsewhere.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Amazing service, Matt S. Went above and beyond. Thank you!

Matt S. was truly kind and very sincere in all that he did. I could tell he values his job and his customers. He is genuine in the way he handles situations. He was very helpful and gave great advice. Thank you Matt!!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

great job


Response from Drake Heating & Air:

Thanks Don... you have trusted Drake for a long time now ;) everyone here is very thankful for YOU!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Quick Service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Zach was very thorough and conscientious.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great and Friendly Service!

Matt did a good job! Was very friendly and a hard worker.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service and technician

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very courteous

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for west alexandria, oh

Joshua H.

Joshua H. Job Checkin

Installed tankless hot water heater

Installed tankless hot water heater

Joshua H.

Joshua H. Job Checkin

Water heater replacement


Todd W.

Todd W. Job Checkin

Maintenance on Trane Air Handler.

Maintenance on Trane Air Handler.

Todd W.

Todd W. Job Checkin

Maintenance on Amana Gas Furnace

Maintenance on Amana Gas Furnace

Anthony  F.

Anthony F. Job Checkin

Service on York Heat Pump

Service on York Heat Pump

Todd W.

Todd W. Job Checkin

Maintenance on Lennox Gas Furnace

Maintenance on Lennox Gas Furnace

Thomas F.

Thomas F. Job Checkin

Maintenance on york natural gas furnace

Maintenance on york natural gas furnace

Thomas F.

Thomas F. Job Checkin

Maintenance on york natural gas furnace


Dusty L.

Dusty L. Job Checkin

Rudd oil furnace tuneup

Rudd oil furnace tuneup

Dusty L.

Dusty L. Job Checkin

York gas furnace diagnostic.

York gas furnace diagnostic.

Todd W.

Todd W. Job Checkin

Maintenance on York Gas Furnace

Maintenance on York Gas Furnace

Todd W.

Todd W. Job Checkin


Dusty L.

Dusty L. Job Checkin

Amana gas furnace tuneup

Amana gas furnace tuneup

David M.

David M. Job Checkin

Maintenance on York and Amana heat pumps

Maintenance on York and Amana heat pumps

David M.

David M. Job Checkin

Service call on York gas furnace

Service call on York gas furnace