1417 E Main St
Eaton, OH 45320
800-528-5624

Local Reviews
for west alexandria, oh

Rated 4.9 out of 5 stars based on 119 customer reviews

Great service

Thomas was very friendly, took care of our issue quickly and also shared the benefits of the membership program, which we used to belong to. We singed up again, and appreciate the timely same day service and response!!

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Air Conditioner Coil

Hi everyone, As usual, I am very happy with the people that I have worked with from Drake. Everyone, is always polite and considerate on the phone as well as the technicians. I spoke mostly with Emily and I believe worked with Anthony, Jordan and mostly, Chris....all competent and helpful. I am, however, not happy that a part warranteed AC, that is only four years old, ended costing me close to $1,000....even with labor discounted 50%? I also realize that much of the expense was refrigerant and dye packs, but that doesn't make it much easier to swallow. I guess, the only questions I would have would be: is the refrigerant/dye pack recovered, or just discarded? Is it reusable? I think 9 lbs was ultimately used and/or discarded. I was also curious about the manufacturer, York, and why a simple "connector" to the coil wasn't engineered to be replaceable or repairable and not require the replacement of a $2,000 coil? In that you recommended and installed their equipment for me, I would guess you might ask them, especially if this seems to be more than an isolated occurence with their equipment that your are installing. Anyway, thank you for your service. Rusty

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Appreciate Drakes Work

The two men who installed our AC unit did an excellent job.

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Great service!

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Great service

Thomas was very professional. Very pleased with the visit.

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Service call

Never a bad word to say about Drake. They are always polite, professional and on time.

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Excellent service!

Drakes Air was very quick to respond to our need for a new unit. The installers, Keith & Joshua, worked very diligently in getting the job completed. They were very informative as they walked us through our new equipment. Work was completed in a days time with everything cleaned up at the end of the day. Also a thank you to Thomas who presented to us the units that were available & which ones we would benefit from the most. We were very pleased with a job well done and impressed with the knowledge & integrity of the employees. We bought our first unit from Drakes 23 years ago & for that reason decided to go with them again.

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Great Service

Always willing to throughly check inspect the furnace and explain in detail.

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Service was awesome

Chris is very efficient & knowledgeable. Thank you Chris for your awareness while providing our winter check up

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Great service & friendly personnel

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Job Locations
for west alexandria, oh

CHRIS G.

CHRIS G. Job Checkin

Service call on AMANA ac


David M.

David M. Job Checkin

Maintenance on Weil Mclain gas boiler


David M.

David M. Job Checkin

Service call on Ducane gas furnace


David M.

David M. Job Checkin

Maintenance on gas furnace


David M.

David M. Job Checkin

Maintenance on Westinghouse gas furnace and Honeywell generator


Jordan  D.

Jordan D. Job Checkin

Tune up ON YORK gas furnace


Jordan  D.

Jordan D. Job Checkin

Tune up on trane HEATPUMP


David M.

David M. Job Checkin

Service call on ruud ac


CHRIS G.

CHRIS G. Job Checkin

Tune up on DUCANE gas furnace


Anthony  F.

Anthony F. Job Checkin

Service


CHRIS G.

CHRIS G. Job Checkin

Tune up on York ac


Thomas F.

Thomas F. Job Checkin

No cooling


Thomas F.

Thomas F. Job Checkin

Stu on geothermal


Thomas F.

Thomas F. Job Checkin

No cooling g


Thomas F.

Thomas F. Job Checkin

No cooling fan motor