We have been doing business w/Drake for many years now and our family has always considered Josh your best employee. He is always clean, courteous, etc. ... I don't put in a good word just for anyone but am glad to have opportunity now. :) Our furnace needs a new motor which is not in stock .... Josh went out of his way to lube bearings so it would work temporarily; it worked for some time and we appreciate his trying to help us out! He went the extra mile for us...