Technician Ken showed up on time and inspected my heat pump. I liked his efficiency and honesty--he didn't try to sell me a new unit when I didn't need it. Thank you so much! I highly recommend and will definitely use Eagle Pipe again!
Allen arrived on time, checked out the 5 yr old Daikin. The outdoor unit had been making some noise and vibrating a bit. He cleaned the grills, fan and inside then checked the coolant levels which were all good. Now runs smooth and quiet. I will definitely use Eagle again.
Absolutely recommend very professional responsible and respectful
Personable, attention to detail, thorough and service oriented
Response from Eagle Pipe Heating & Air:
Thank you for the great review, Inez!
Enjoyed working with management, very professional presentation, good communication on their product's/functions.
Response from Eagle Pipe Heating & Air:
Thank you for the great review! We are so glad we were able to provide superior service!
Chris was knowledgeable, efficient and very personable. Both my dad and I were impressed with his comfortable professionalism. He knew exactly what to test and explained to us what was going on. He also helped us reach our heating goals in quickly resetting our programmable thermostat, through features I did not know about. It took him less than a couple of minutes after I had struggled for hours and thought it was broken. Kudos to Chris. We are thankful for his smile and great service! The office staff was also friendly and helpful. The cost was a bit higher than expected and because it was winter months, we had to wait longer for appointment availability.
My heat went out the day I came back to Port Townsend and Eagle Pipe & Mechanical came to the rescue. Chris Spillman came on-time and did a great job. I'm warm and toasty again. Thanks so much!
I learned a lot about my two tankless hot water heaters, water softener and heating system as well as about future maintenance and updates while Jacob was here. The company is organized and very communicative through email updates on arrival times and more.