Response from ECI Comfort:
Good afternoon, Ms. Ragnoli - Thank you for taking the time to provide feedback on your recent service visit with Kris. We appreciate your business and having you as a loyal customer!! We hope you have a great day!
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Response from ECI Comfort:
Good morning, Ms. Greco We truly appreciate you taking the time to provide feedback on your recent maintenance visit with Andrew. We are thrilled that you had an awesome experience! Thank you for being an ECI customer and placing your trust in us! Hope you have a wonderful day!
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Katy was quick and efficient. She informed me of problems to look out for. She politely convinced me to sign up for a regular maintenance package.
Response from ECI Comfort:
Good afternoon, Ms. Myers - We appreciate you taking the time to provide feedback on your recent service visit with Katy. Thank you for your kind words and your business. Is there anything that we could have done differently to have earned a 5 star review?
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Katy responded quickly to repair our air conditioner. She identified the problem and fixed it, while helpfully explaining what she was doing and why. She made sure everything was working right before she left, and was quick to reply when we had follow-up questions about the work. Very happy with the service.
Response from ECI Comfort:
Good afternoon, Mr. Kauffman- Thank you for taking the time to provide feedback on your recent service visit with Katy. We appreciate your business and please do not hesitate to reach out with any heating and/or cooling needs that you make have! Thank you again and have a great weekend!!
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Katy was an effective communicator throughout her time inspecting and completing the annual maintenance of our two air conditioning units. Thanks!
Response from ECI Comfort:
Good morning, Mr. D'Amico - Thank you so much for taking the time to provide feedback on your recent service visit with Katy. We truly appreciate your kind words and your continued support of ECI. Have a great day!
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Service was great. Attention to detail. Excellent. I know I can always count on ECI.
Response from ECI Comfort:
Good afternoon, Ms. Schein - Thank you for taking the time to provide feedback on your recent visit with Katy. We appreciate your kind words and your continued support of our small business. Have a great day.
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👍
Response from ECI Comfort:
Good morning, Mr. Paoletti- Thank you for taking the time to provide feedback on your recent visit with Andrew. We appreciate your kind words and your support of our small business. Have a wonderful day!
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On time, very deliberate (good thing), very comprehensive, very nice personality.
Response from ECI Comfort:
Good morning, Mr. Shultz- Thank you for taking the time to provide feedback on your recent service visit with Katy. We appreciate your kind words and your business. Have a great day!
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Great technician
Response from ECI Comfort:
Good morning, Mr. Seifert, Thank you so much for taking the time to provide feedback on your recent visit with Katy. We appreciate your kind words and for placing your trust in ECI. Have a great day!
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Katy was prompt, courteous and professional. She listened to all of my questions/concerns and provided answers and a proposal to address everything.
Response from ECI Comfort:
Good morning, Mr. Busch- Thank you so much for taking the time to provide feedback on your recent consultation with Katy. We appreciate your kind words and for placing your trust in ECI. Have a great day!
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Quoted new system to replace a 28 year old system
Completed two annual AC tune ups one on an Amana coil and rooftop condenser; and another on basement Goodman system on first floor unit and outdoor goodman condenser. Recovered overcharged R410A of second floor system and replaced bad capacitor of first floor condenser.
Completed AC tune up. Found pressures were low. Did not find a leak at this time. Filled system with R410A. Ran system to ensure that it was running clean and efficiently.
Came out for an AC leaking service call. Diagnosed that it was coming from the vinyl tubing going out of the roof. Redirected vinyl tubing and leveled coil drain pan. Scheduled a follow up to finish necessary repairs.
Completed annual AC tune ups of one Unico system and two Amana systems. Replaced a contactor and two air scrubbers cells with ozone.
Completed two completed AC tune ups on two Trane coils and condensers. Replaced a bad capacitor and solderless terminals in one condenser and replaced a bad hard start kit in the other condenser.
Completed AC tune up on Unico system and Trane Condenser
Came out for a no AC call, found that the breaker was tripped due to a short in the condenser. Traced the short to a bad crank case heater. Fixed issue and got the AC up and running again.
Completed two AC tune ups. One on a Trane coil and condenser and another on a Lennox coil and condenser.
Completed AC tune up on Amana coil and condenser
Completed AC tune up on unico System with a Lennox condenser
