Rich is very informative. Very good service and fair company price for heater tune up.
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Wonderful experience from meeting with salesperson to final installation.
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Warm/friendly customer service. James and Nick cleaned up everyday after they finished. They were definitely motivated workers. They arrived promptly daily. Thorough explanation on how to use the product upon completion. We are very satisfied.
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James and Sam came to install our new ac and thermostat. They were courteous knowledgeable and extremely clean. True professionals! We highly recommend this company and these technicians.
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Always available and willing to help! Great company that is adept at hiring great people!!
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Always GREAT!!
Response from ECI Comfort:
Good afternoon, Ms. Ragnoli - Thank you for taking the time to provide feedback on your recent service visit with Mike and Selinda. We truly appreciate your kind words and for your continued support of our small business. Have a great day!
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Response from ECI Comfort:
Good afternoon, Ms. Ragnoli - Thank you for taking the time to provide feedback on your recent service visit with Mike and Selinda. We truly appreciate your kind words and for your continued support of our small business. Have a great day!
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Efficient and quality work
Response from ECI Comfort:
Good morning, Thank you so much for taking the time to provide feedback on your recent maintenance with Rich. We appreciate your kind words and for placing your trust in ECI. Have a wonderful day!
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On time and made the repairs
Response from ECI Comfort:
Good morning, Mr. Curley- Thank you so much for taking the time to provide feedback on your recent service visit with Katy. We appreciate your kind words and for placing your trust in ECI. Have a great day!
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Rich S and all the techs are great at ECI. We woke to no heat in our home called before hours and talked with someone and explained our situation. My husband has a rare form of ALS and temperature effects his mobility. Rich came out quickly and worked tirelessly to get our problem fixed. I highly recommend ECI.
Response from ECI Comfort:
Good afternoon, Thank you for taking the time to provide feedback on your service visit with Rich. We are so happy we were about to get your heat up and running quickly. We appreciate your business and for placing your trust in ECI. Have a great weekend!
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Response from ECI Comfort:
Good afternoon, Mr. Murphy - Thank you for taking the time to provide feedback on your recent service visit with Mike R. We appreciate your kind words and for supporting our family business. Have a great day and happy holidays!
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Response from ECI Comfort:
Good afternoon, Mr. Marsh - Thank you so much for taking the time to provide feedback on your recent service visit with Mike R. We really appreciate your business and for placing your trust in ECI. Is there something we could have done differently to earn a 5 star review? Have a great day and wonderful holiday!
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Response from ECI Comfort:
Good morning, Thank you so much for taking the time to provide feedback on your recent service visit with Katy. We appreciate your kind words and for placing your trust in ECI. Have a great day and happy holidays!
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Response from ECI Comfort:
Good morning, Thank you so much for taking the time to provide feedback on your recent service visit with Katy. We appreciate your kind words and for your continued support of our small company. Have a great day!
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He was very processional and I felt confident in his work
Response from ECI Comfort:
Good afternoon, Ms. Kirk - Than you for taking the time to provide feedback on your recent maintenance with Andrew. We appreciate your kind words and your continued support of ECI. Thank you for your business and have a wonderful day!
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Performed oil tune up. Checked operations and made recommendations to system set up.
Performed tune up on Lennox gas furnace. Ensured operating properly. Stay safe and enjoy the holidays.
Trane Heatpump/Ac and Airhandler Replacement
Oil heat repair and maintenance, service contract, oil delivery,
Performed oil tune up. Checked systems operations. Have a great holiday and stay safe.
Performed oil tune up on a thermodynamic CWL-85
Amana ac/Evaporator coil replacement
Installed Air Scrubber for better indoor air quality. Will help prevent health and breathing flare connected to natural dust and debris.
Performed heat pump tune up. Checked all safety switches and components. Unit is running properly. Stay safe and enjoy the nice weather coming.