Selinda and Kris were both on time and incredibly professional. They serviced three units for us, and when it took longer than expected given the condition of a couple of the units they rearranged their schedules so they could finish the job. They were transparent about the pricing, and explained everything fully. I also applaud ECI for hiring a diverse group of technicians, including women who are rarely represented in this type of field.
Response from ECI Comfort:
Good afternoon, Mr. & Mrs. Cosgrove- Thank you for taking the time to provide feedback on your recent service visit with Selinda. We appreciate your kind words and your continued support of our small business. Have a great day!
Overall Experience
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Convenience
Performed two ac tune ups on high velocity and carrier unit. Also added charge to new install. Checked all reading and safety’s. Made suggestions on cleaning coils and plans for unit. Please stay safe and enjoy the weather.
Performed heat pump tune up and minor repairs to new Goodman unit.
Performed 2 gas boiler tune ups on new Buderus units.
Ac tune ups on 2 unico systems with Lennox condensers
Two Air conditioning system tune up and preventive maintenance of two Lennox series condensers and two unico system coils
