I carry no contracts with any heating company like most people. Because of this many companies have not wanted to provide service or they could come out in 6 weeks or so. Not ECI. I have now used them for a couple years for oil service which has been great and then last year I need to replace my heater and they did a bang up job. I did not need to but I decided to replace my oil tank and sure enough they came out with the best pricing the install was fabulous. So for some reason there were 2 rooms not heating so I called to get some service. I fully expected to be taken care of in a week, after all it was just 2 rooms. But instead I got same day service and they fixed my problem. Rich did an excellent job and I would recommend ECI especially to anyone not under a contract.
Response from ECI Comfort:
Good afternoon, Mr. Gettmann- All I can say is wow!! Thank you so much for not only taking the time to provide feedback on your service visit with Rich today but for this absolutely amazing review of ECI overall!! We truly appreciate your kind words, your business, and your continued support of our small company. We appreciate YOU! Thank you again for your review and we look forward to serving you for many years to come. Have a wonderful weekend!!
Prompt, professional, on time, friendly, knowledgeable, would recommend ECI to anyone.
Response from ECI Comfort:
Good morning, Mr. Cirelli - Thank you so much for providing feedback on your recent service visit at Danielle's house with Rich. We appreciate your kind words and having a loyal customer such as yourself. Have a wonderful day and upcoming holiday season!
Technician was great. He fixed the issue quickly.
Response from ECI Comfort:
Hi Mark, Thank you for providing feedback on your recent service visit with Kris. We are so pleased that you had a great experience and everything was fixed promptly! Thanks for being an ECI customer and have a great day!
Rich was very thorough and did a great job!
Response from ECI Comfort:
Thank you so much for taking the time to recent service visit with Rich. I will pass this along to his supervisor. We appreciate your business and hope you have a lovely day!
They were timely, clean and went above and beyond. Overall great experience.
Response from ECI Comfort:
Hi Mark, Thank you for the kind words. I will be sure to share this with the installation crew. We appreciate your business.
Rich arrived on time (in the early part of the provided window) and worked quickly and efficiently. He pointed out and quickly fixed a small leak in my heater.
Had a brand new central air and furnace installed in one day! Price was far below any other company in the area. Highly recommended
Response from ECI Comfort:
Robert, thank you for taking the time to write a review and I'm so glad to hear you had a positive experience.
Came out on short notice on a sunday!!! Fixed my heater in about 30 min. Price was responsible and below average for sure!
We had 3 mini-splits installed in 2014 and just got a 4th. The whole process was easy from start to finish. Reliable and professional. Would definitely recommend.
Performed a gas tune up. Cleaned in and out and verified unit is working properly. Sent information for maintenance plan and cost to upgrade thermostats. Have a happy new year and stay safe.
Performed ductless tune up in Levittown home. Ensured units were running properly. Checked temperatures, pressures and connections.
Came in for regular routine maintenance on 90% gas furnace. Performed safety and combustion test. Inspected and cleaned unit. Furnace is running safe and properly.
Service call found leak in coil. Gave proposal to replace whole unit. Thank you for choosing ECI. From your tech Mike
Service call found leak in coil. Sent you a proposal for a new system. Thank you for choosing ECI from your service tech Mike
Working on a EK accent for no heat on 2 Nd floor and tune up
Performed a gas tune up on a Bryant furnance
Performing AC tune up on a Amana system