Andrew called when was arriving and gave regular updates. He got the system back running very quickly.
Response from ECI Comfort:
Good morning, Mr. Schwartz - Thank you so much for taking the time to provide feedback on your service visit with Andrew. We appreciate your kind words and for placing your trust in ECI. Please do not hesitate to reach out with any heating or cooling needs you may have in the future. Have a great day!
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Katy L. was friendly, knowledgeable, and professional as she performed our A/C checkup/tuneup today. She was also very thorough. Another great service call by ECI keeps me confident that our system is running at peak efficiency.
Response from ECI Comfort:
Good morning, Thank you for taking the time to provide feedback on your recent maintenance with Katy. We truly appreciate that you place your trust in ECI year after year and appreciate your business. Have a great day!
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Excellent technical assistance, Excellent job on finding parts required,
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I have had the tech that serviced the vapor coil previously and his work is impeccable. He educates you on the issue and is professionally personable.
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The two gentlemen installers arrived on time, did great work and left the place spotless. I would highly recommend ECI. From start (trouble shooting a dying system) to finish (installation of a new system), it was an exceptional experience.
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James Schmidt was able to bring my air conditioner back from the dead so that we can survive the heat until our replacement unit is installed. He fully explained what the issue was, how he was going to solve it and provided recommendations/options. I would not hesitate to recommend him and ECI.
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The serviceman was respectful, friendly, and professional. He is a can do guy and helped us on a couple of things that he did not have to do. He is a terrific ambassador for your company.
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The tech did a great job and he had a great disposition which is always nice to see. My heater is working well Tnx . Nora Miller
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Replace auto feed mer and Honeywell zone valve powerhead
Gas heat repair and maintenance, service contract
Came out to a no heat call, found tank low on oil and system off on lock out. Replaced nozzle, checked and adjusted pump pressure to 180psi, adjusted airband to 4.5. Running efficiently at 11.1co2 with zero smoke and zero vacuum. Signed up for oil comfort plan with automatic oil delivery and a list of parts covered under plan. Will come back out to do full comprehensive oil tune up also covered under oil plan.
Replaced clogged nozzle and checked operation
Completed annual AC tuneup and replaced surge protector.
Completed annual A/C tune up ensuring unit is running clean and efficiently.
Working on a no heat/repair on a Sterling/Mestek roof top unit
ordered oil online @myexpressoil.com / next day oil delivery pre-snow
Ordered online for @myexpressoil.com / Same day oil delivery
